I am an operations and logistics professional with expertise in team leadership, decision-making, and innovative thinking. As a Supervisor of Operations at Ecom Express Pvt Ltd, I manage last and first mile operations, handle customer queries and complaints, and develop strategies to enhance performance. I have a strong technical skillset, including proficiency in Microsoft Word, Excel and PowerPoint. In addition to my technical skills, I possess strong interpersonal skills, including the ability to motivate and supervise employees, and a commitment to delivering exceptional service.Prior to my current role, I worked as a Delivery Executive at Blue Dart, where I gained experience in attention to detail and clear communication.Overall, I am a results-oriented professional with a passion for delivering exceptional service to clients. If you are looking for a skilled and motivated operations and logistics professional to drive your business forward, I would welcome the opportunity.