Aditya Sunil Talla Email & Phone Number

India

I led the execution of new client projects, overseeing technical scope discussions and deploying infrastructure across servers, private cloud environments, and on-premises setups. I prepared detailed work orders, budgets, estimates, and project plans to ensure seamless execution, while efficiently allocating resources using the JIRA tool. Additionally, I generated weekly and monthly reports, including aging analysis, and monitored project progress effectively through status reports based on JIRA updates. I managed resource alignment to ensure skilled personnel availability and drove initiatives to address technical debt, aiming to continuously improve technical infrastructure and reduce maintenance overheads. Moreover, I identified opportunities for upselling and cross-selling additional services, fostering strong client relationships, and enhancing revenue streams.

Hyderabad Area, India

As the primary liaison for 35 SAP Enterprise clients across Japan, Hong Kong, and Turkey, I managed support services delivery, infrastructure, and client projects, overseeing scoping, planning, scheduling, and resource allocation. I conducted daily Scrum Meetings, collaborated on budgeting, and ensured compliance, achieving residual income targets. Additionally, I coordinated deployment planning with clients and teams, managing stakeholders effectively. I led Disaster Recovery planning and deployment, conducted DR drills, and enhanced service quality through health check reports. Lastly, I supported customers during audits, ensuring compliance and confidence.

Hyderabad Area, India

I initiated and implemented ITSM change requests, analyzed service metrics, and recommended enhancements to enhance productivity and client service. I generated and analyzed reports for higher management, reporting to the Service Delivery Manager while handling small to medium-sized technical projects. Additionally, I ensured seamless tracking of internal projects, coordinated stakeholder management, and led end-of-life server migrations, overcoming downtime challenges, and participating in major event planning coordination.

Hyderabad Area, India

• Responsible to raise Account Related Procurement requests and track those to closer• Experience in raising the PR and PRB to get PO release• Experience in the Migration activity like when upgrading VMAX2 to VMAX3.• Non-Billable or CSC Internal Projects to be tracked where ever its assigned to the PMs• Project/Internal activities co-ordination with Stakeholder management is required in case of Cross platform are required to support• Working over the Technology Advancement on Wintel, Unix, Storage, Backup and networks • Working from remote resources if required and able to coordinate for Additional requirements with respective of Space in data centers• Would be working with Platform leads on the continuous improvement Program as Initiate and support activities.

Hyderabad Area, India

• Weekly, monthly & quarterly reviews, trend analysis with VP, Delivery Heads on project operations, deployment, utilization, billing loss, Resource management onshore/offshore operations & miscellaneous operations. • Working on nomination for VISA • Monitoring regular updates of the projects and sending reports to the Senior Manager • Responsible to prepare and maintain daily, weekly, and monthly report • Analyzing several projects and updating strategies and methodologies • Responsible to forecast and monitor project expenditure • Coordinating with other departments in successful completion of the project • Assisting Delivery heads, Program Managers and Project Managers in handling daily activities. • Working with several large and complex SQL databases• Designing and building reports and analyses in Excel• This project includes creating a web site, updating & uploading the reports as per the client requirement• Assist project management team and prepare reports for all business requirements• Prepares and delivers weekly, monthly and quarterly valuation reports to clients• Works closely with managers and develops solid relationships with internal clientsThis project includes creating a web site and uploading the reports, updating the reports as per the client requirements.

Chennai Area, India

• Handled queries from customers based in the UK on their retirement benefits.• Have set up Annuities and Trivial benefits, based on the customer’s requirements.• Have done team handling functions, like allocating the requests to other team members; assist them in their doubtful queries, escalating requests to the complaints and compliance department if needed. • Have done Quality checks for the team members, if errors found have done a root cause analysis.• Have given feedback to the team members on their quality, productivity, AHT and maintained SLAs and have initiated and established smooth flow of operations, by effectively managing resources, in the absence of my Team Leader lead way for my understanding and knowledge on various reports and Operations.

Master'S Degree, Computer Science

Bachelor'S Degree, Computer Science

Intermediate, Mpc

Bachelor'S Degree