Coordinated with clients and shippers to ensure continuity with shipping details.● Maintained an effective data management system to track all shipments and deliveries.● Addressed any issues with late or missing shipments or expected deliveries.● Checked the accuracy of invoices from customers brokers.● Prepared all required customs and air freight documentation.● Registered packages with government agencies when required.● Maintained ongoing communications with clients.●Confirmed all shipping details before allowing packages to leave facility.● Maintained an updated database of all shipments deliveries and returns.● Coordinated overseas shipping with customs agents for clearance.● Handled claims with insurance companies for issues with shipments.● Resolved customer complaints in a timely manner.● Arranged domestic and international shipments.● Prepared inventory and sales reports.

• Representing the company in various exhibitions and trade fairs (Anuga food fair 2015 Cologne Germany)• Launching and distributing several products• Researching the market on a regular basis for related products. Launching and distributing several product effective client demonstrations• Recorded shipment data, such as weight, or discrepancies for reporting, or recordkeeping purposes.• Prepared documents, such as bills of lading, shipping orders, or other documents requested by manager.• Conferred or corresponded with establishment representatives to rectify problems, such as damages.• Contacted carrier representatives to plan or to issue instructions for shipping of orders.• Greeting visitors or callers and handled their inquiries or directed them to the appropriate persons according to their needs.

• Visit local customers and food distributors to arrange for product dispersal• Communicate with existing clients on regular intervals for customer satisfaction and generate repetitive business• Draft reports of product sales and revenue to present to company executives• Travel to stores and food expos to set up a booth providing samples and information for new products