·       Experienced in Azure IAAS and PAAS services, Provisioning VM’s, Virtual Hard disks, Virtual Networks, , Azure AD, Template Deployment.·       Configuring virtual machines, storage accounts, resource groups.·       Configuring and Deploying Multiple Virtual Machines. (Windows, Linux).·       Implementing Microsoft Azure Backup.·       Troubleshoot disk related issue and the memory utilization on IAAS Infrastructure.·       Working on ticketing tools like Continuum, Sentinel One and Autotask,·       Handling tickets and managing the tickets and resolving the issue related to Windows OS/Linux Server.·       Handling tickets for Change management, problem management, and incident management.·       Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and organizations.·       Participated in complete system builds, upgrades, migrations, deployments and patch management.·       Connectivity issues, tracking problem and resolving the ticket as per timing schedule and update.·       Maintain basic operating systems resources including security policies, virus protection, and accessibility. Monitor and take follow-ups of calls raised by users.·       Managing user, computer & groups in windows 2003, 2008 & 2012, 2016·       Manage user account, provide security, and manages disk space.·       Planning and Implementing an Active Directory Infrastructure in window server 2003, 2008 & 2012.·       Manage the terminal services.·       Installation and configuration of standard software’s like MS-Office, acrobat, antivirus and company related software’s and applications.Providing technical support for applications and data to users. Troubleshooting of local area network connectivity issues, tracking problem and resolving the ticket as per timing schedule and update