Aditya Kumar Gupta Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

• Implemented partnerships with 5+ Third party vendors for Digitalization tools as Client’s requirements.• Working with Capgemini UK/Europe team for Sales Pitch and Client Engagement and solution design according to Client’s requirements. Completed 5+ Sales Closures and Engagement with Healthcare & Banking Client.• Working in BSv COO's Office - Designing Action Plan for Practice Transformation for 5 Practices, Dashboard preparation for HC ARC review along with different Strategic initiatives/Projects in SBU Business Review.

• Working in CEO's Office - Designing Key Performance Indicators for 10+ Departments; coordinating with 10+ Functional Heads to drive MEGs for Organizational Growth; Balance Scorecard for Board meeting visualization.• Increment in CLTV: CAC ratio by 25% m-o-m basis for E Commerce platform by communicating with all stakeholders; spearheading Board Meetings with Data driven Insights and formulating Corporate Strategy aligned with Departmental KPIs.• Streamlining Operations in Customer Experience by formulating strategy in phase wise manner from improving CSAT, NPS improvement by 247%, CPC reduction by 64% in Phase 1; Phase 2 moving towards Centralization of Customer queries/requests/suggestions and Omni channel Experience through Channel Integration; Phase 3 introduction of Advanced Chatbots to convert in FTRs (First time resolution).• Proposing & driving OKR Implementation across organization with relevant metrics with bi-weekly meetings.• Defining Long term Strategic Thought Leadership for each Department and presenting to Board Members with Implementation Plan in phase wise manner.•Business Intelligence through Logistic Regression Predictive Analytics in SPSS for resolving Lead Prioritization and Lead Scoring in Sales Channels with effective Lead Funnel Development.

Gurugram, Haryana, India

• Company POC in coordinating with EnY for internal processes & policies in Supply Chain Management during Audit with final ratings improved from “Unsatisfactory” to “Marginal”.• Performed Business Process Reengineering by reducing 10+ checkpoints & automating mundane tasks in Vendor Registration & Invoice Digitization process. Prepared BRD documents and did AS IS TO BE remapping with team of developers and user testing with buyers and PHD team.• Program Manager, analysis of rental & power costs of 14 Opcos in Africa and prepared Asset Site Master for entire inventory, created Standard processes along with checklists and reduced costs by $16 Mn pan Africa.• Reduced Costs in Retail spending by categorization into Capex (50 crores) and Opex Category (250 crores) and performing Partner Consolidation with final annualized cost reduction of 30 crores

# Focus on Reduction in Energy & Rental costs for 14 African Op Cos along with Site Master Updation & Invoice Validation in Tower Co Business

Gurgaon, India

# Received Pre Placement Offer from Airtel for exceptional performance during summer internship.# Devised Strategic Roadmap for Broadband Business for KTN market with competitor analysis.# Developed Naïve Bayes classifier to check consumer sentiments in KTN Market.# Improvement in Service Management of Channel Partners & reduce customer churn in PRIs.# Developed Classification Models through Predictive Analytics to reduce customer churn.# Increment in 4G Gross Adds MS Penetration through Primary Research and competitor analysis.# Reduction in HVAC Load by benchmarking Rack density & adopting risk mitigation strategies.# Standardization of MSA content & Reconciliation Tool development for 3rd party ToCo partners# Designed and Populated SOPs for IMS services, PO creation, Site ID creation, MRR process & Vendor Master updation for GST compliance.

Nagpur Area, India

Improvements Managed Supply & Replenishment fuel worth $0.8 Mn; $0.14 Mn hourly Electricity Generation ‘13 Maximized Budget utilization 25%; $1.2 Mn Activity Based Budget preparation Financial Year ‘14 Reduced cost deviation 15%; effective utilization; $1 Mn+ services & materials contracts '13 Accomplished 200% increment in coal capacity utilization 50% reduction equipment outages '14Leadership  Led a team of 50+ members; commissioned power plant worth $20 Mn; collaborated 5+ CFTs'12 POC between Director, HO & Coal Plant; 20% output increment, effective prioritization issues ‘15Achievements Awarded Outstanding, 1/500+ ; Performance Management System; top 5% employees '15 Achieved Zero Demurrage consecutive months; rigorous process parameters optimization'14Initiatives Initiated savings of $2Mn+ y-o-y basis achieving 50% improvement coal unloading time FY '14 Generated 3+ MIS reports daily; diagnosed analysed trends improved operational efficiency '13 Implementation Knowledge Management, 50+ employees designing training program Ankur ‘15

Pgdm, Management

Activities and Societies: Senior Coordinator, Club Selection Committee ensuring fair and transparent selection process of 25+ clubs.

Bachelor Of Technology (Btech), Mechanical Engineering