Passionate about streamlining legal processes within the Microsoft 365 ecosystem.As an AVP, I lead an innovative team at DB focused on transforming eDiscovery workflows. Leveraging PowerShell, Power Apps, and Power Automate, we create cutting-edge solutions that enhance efficiency and simplify data management. Mission: Empowering legal professionals to navigate the complexities of digital information with confidence.Key Areas:- Solution Creation: Designing tools that automate eDiscovery tasks.- Implementation Excellence: Seamlessly integrating solutions.- Testing and Validation: Ensuring accuracy and compliance.Impact: Our work directly influences legal proceedings, investigations, and regulatory compliance. Join me on this exciting journey as we redefine eDiscovery within the Microsoft 365 universe!

• Office365 Administration and management (Exchange Online, SPO, Teams, OneDrive).• Tenant to Tenant migration of SPO/Teams using ShareGate.• Team management, allocation of work and project management activities.• Effort estimation and SOW writing and review.• End to end management of Exchange Online and On-premise environments.• Azure Application Registration for modern oAuth configuration.• Trained Micro Hosted Email Security configuration and support.• Root Cause Analysis for critical incidents\outages.

Prepared Proof of concept for domain to domain migration using native migration endpoints of Microsoft for a telecommunication company.It was 2-staged migration of mailboxes (1. From a domain to another domain on-premise Exchange; 2. From on-premise Exchange to M365) for ~6K user mailboxes.Implemented PowerShell automation for communication rollout and taking surveys from application mailbox owners.

• Deployed Exchange 2016 in co-existence with Exchange 2010 servers & configured hybrid environment.• Developed a plan for remote migration of 6000+ mailboxes to M365 with 0 downtimes to the business.• Planned & Migrated SMTP relay from Exchange on-premise servers to Proofpoint relay gateways.• Leveraged security or audit demands for monitoring, tune & improve the mail service.• Automated onboarding/offboarding (AD User) lifecycle using PowerShell, SCORCH & ServiceNow reducing turnaround time from 1-2 weeks to less than 2 hours.• Identified scope in AD cleanup from stale objects, and reduced stale objects in AD from 45% to 5%.• Azure Active Directory and Azure AD Connect Deployment and management.

➢ Assist in developing policies, procedures, and standards for messaging specific products and servicesand monitoring adherence to defining standards➢ Participate and contribute to the resolution of Messaging related incidents reported through incidentmanagement system➢ Develop methods and procedures for resolving Messaging related problems and training analysts inproblem resolution➢ Provide messaging services troubleshooting support including:• Exchange 2010/2013/2016 server diagnostics/maintenance• Mail routing/SMTP – Mail flow, connectors, Transport rules, Mail Policies• M365 Related Technologies• External mail gateways (Proofpoint/Websense)• Create/Modify/Remove Groups, Shared Mailboxes, and Resources➢ Lead initiatives and provide technical solutions to reduce the volume and mean time to recoverincidents➢ Mentoring team members➢ Automate onboarding/off-boarding lifecycle using PowerShell, reducing turnaround time from 2weeks to less than 2 hours➢ Manage user licenses and optimize the usage of Licenses➢ Submit and manage service requests to Microsoft customer service and support throughMicrosoft 365 admin portal➢ Performing mailbox backup, Litigation Hold, and mailbox recovery through the Office 365 portal as wellas through Window PowerShell cmdlet➢ Delegate administrative roles to other users.➢ Importing PST file of a user into M365 and mapping to the user mailbox➢ Supporting Offline Address book, Calendaring, and free busy-related issues

L3 Support, On call support, Exchange server maintenance, patching, upgradation, Email Spam filtering, and mail flow troubleshooting

Worked for Exchange 2010 Migration to O365 & L2 Support project to the hybrid environment (Exchange 2010 + Office 365).

Got 3 month training over various concepts including web fundamentals, OOPs, DBMS and got trained on .NET technology.