A professional 15+ years experience in Telecom, Insurance and Retail industry with specialization in fields of E-commerce, Customer Service, Operations, Call center and Product ProcurementKey CompetenciesPositive Attitude, People Management; Process redesigning, Customer Lifecycle Management and Analytics. Product selection. Category Management, Product Lifecycle management. Inventory management, Promotion and Offer management, Fund management, Business Management. Insure Revenue Growth. Building strategy to achieve ABP target.Industry Specific Domain Knowledge: Retail ( Stores & e-commerce ) Functions: Customer Care / Contact Center Management / Operations / People Management / Analytics. Product Life cycle management/ Inventory management/ Offer planning/ Product Procurement/ Vendor Management/ Budgeting/Revenue Driving/Business Management/Category Management/Brand Management.Specialties: Motivator - driving efficiency, accountability and ownership with the team. Am able to inspire a sense of self confidence in my team; People Oriented: Respect and care for the people who work with me.Planner: Am a lateral thinker, I draw lessons from every walk of my life. Self Driven & Focused: Extremely passionate about what I do.
Listed skills include Customer Satisfaction, Customer Service, E Commerce, Crm, and 20 others.