2+ years of experience as a Salesforce Administrator/QASalesforce certified Administrator.Experience in Sales Cloud, Service Cloud, Community, and providing support for challenging CRMprojects implementations.Expertise in analyzing business requirements, identifying functionality gaps and helping streamline the Agile process by ensuring accurate requirements/user stories.Expertise in evaluating business requirements to assess a need of Data migration/Mobile Device implementations around them.Created Page Layouts, Search Layouts to organize Fields, Custom Links, Related List and othercomponents on a Record Detail and Edit Pages.Worked extensively on various Salesforce.com Standard Objects like Accounts,Contacts, Opportunities, Products, Price Books, Cases, Leads, Quotes ,Reportsand Dashboards.Well aware of FLS, profiles, users, permission sets, Validation rules and Workflows.Created multiple reports and Dashboards to help detect data inconsistencies in Production environments.Performed system testing on Salesforce Service cloud platform by creating Cases involving multiple source systems and also Data migration testing around salesforce Standard/Custom objects.Performed System Integration testing by loading data from Salesforce to external systems using Mulesoft.

Experienced in Data Warehouse Testing.Running ETL jobs to load data,Writing SQL Queries to validate source system data and target data in the Warehouse.Ample experience in defect tracking defect logging and ALM sanity to ensure defect lifecycle.Worked on RCM Actimize to simulate Alerts for fraudulent transactions as part of an AML project primarily to perform system testing using SQL.