Project Handled: Managing complete IT- infrastructure at Portway India for Singapore, United Kingdom, US and Canada Customs Brokerage project software.Key Responsibilities• Installation, configuration of Windows 2000/XP/2K3, Red Hat, Fedora and Cent OS operating systems. • Troubleshooting and complete management of Computer Hardware, Laptops, Servers.• Monitoring Incoming/Outgoing mails on Postfix server and report generation.• Regular update, Synchronize, backup of Primary/Secondary Postfix mail servers. • Providing online remote application support to clients through Citrix Server, VPN. • Managing & troubleshooting workgroup of 80+ computers, Mail Server, IIS Server, and Backup Server, Switches, VSNL 4 mbps Leased Line, Sonic T2190 Firewall, Network Printers, Wireless routers and Antivirus Server. • Troubleshooting and Monitoring of all LAN/WAN connectivity, disk space and memory management of workstations, System User needs and credentials.• Activating and deactivating users, Monitor event logs, Daily checklists, Website accessing logs and reports.• Anti virus management: Export daily report and get all the affected systems cleaned up. Management of desktop database on Antivirus console including regular virus sweep. Ensures server side AV patches update.• Patch management: Will ensure all the patches & hot fixes are properly installed over the LAN including servers with regular cross verification using available tools.• Installing, configuring and managing FTP, DHCP, Sonic Firewall, and Postfix Mailing Server, VMWare Admin.• File Server Optimization: Cyclic content audits to ensure no unwanted stuff is stored with regular housekeeping according to the policies. Administering User authentication and group policies and Email accounts.• Website update, manage and upload as per company needs.• Attending and resolving user’s problems and report generation.• Handling operation of users for Gate Access Control System and Time Desk Software.

Computer Management | Complete computer Assembling, Troubleshooting and upgrade of Hardware and Software, OS installation, BIOS and Drivers updates.Operating Systems | MS DOS 6.22, Win3.11 environment, Windows 98/ME/2K/XP/Vista/Windows 7, & Linux FedoraNetwork Operating Systems | Windows NT4.0/ 2000 Server/ 2K3 Server/ 2K3 Advance Server/ 2008 Server, Red Hat 5.0, Cent OS, UBUNTU etc. Networking | Installation and configuration of LAN/WAN (802.3/802.11/802.15), IIS, DNS, DHCP, FTP, Mail Servers (SMTP), Switches and Cisco 2500 Series Routers, Network Printers, Hardware and Software Firewall, Terminal Services and VOIP Phones. Windows Administration | Windows Server 2000/2003, Active Directory, File Server, Mail Server, Print Server, User Management, Group Policy, Dial-up connection, Internet Security, Remote administration, Data Backup and Restoration, Disk Quota Management, and Web server management. Antivirus Management | Symantec End-point protection Manager, Norton’s Corporate, Quick Heal Console Management and MacAfee Security (corporate), Sophos Enterprise Console.Email Suites & Clients | Outlook Express, MS Outlook, Lotus Domino Server and Notes 6.5 Client, Mozilla Thunderbird, Netscape, Incredible Mail etc.Server Administration and Management | User profiles, Disk quota management, Active Directory users accounts and policy, Authorization and permission of accessing files and folders, Server backup, Health Checkup, Performance and Log Management, Memory and bandwidth management.

• Administration and troubleshooting of Windows XP/ Tally Server / CAD Server. • Troubleshooting of Computer Hardware & Software problem.• Installation & Configuration of Outlook Express, MS-Outlook & Incredible mail. • Managing & troubleshooting workgroup of 30 computers, 2 Servers, Switches, ADSL Router & Wi-Fi Router. • To Maintain, UP-gradation of Hardware and Software, Antivirus update and security.• Managing LAN Workgroup Model running File/Print/Proxy Servers.

• Installation, Administration and troubleshooting of Windows XP/ 2000/ 2003 Server. • Troubleshooting of Computer Hardware & Software problem.• Installation & Configuration of Lotus Notes Client & Server, Outlook Express & MS-Outlook.• UP-gradation of Hardware and Software.• User Management (create, activate and deactivate)• Website management.