Aditya Sur Roy Email and Phone Number
Experienced Relationship Manager with a demonstrated history of working in the financial and services industry. Skilled in Sales, Customer Relationship Management, Interpreting Data, Payments, Sales Presentations, Merchant Acquiring and Payment Card Industry Data Security Standard with National & International experience of more than 9 years. Strong sales professional with a Bachelor’s Degree focused in Business/Commerce, Honors from Calcutta University, Kolkata.
Chessbase India
View- Website:
- chessbase.in
- Employees:
- 25
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Creative And Marketing SpecialistChessbase IndiaKolkata, Wb, In -
I Shoot. I Edit. I Tell StoriesChessbase India Feb 2022 - PresentMumbai, Maharashtra, India -
Customer Success ManagerHaiya Ho Sep 2020 - Sep 2021Mumbai, Maharashtra, IndiaHaiya Ho is an online platform for fresh groceries delivered as per clients’ needs and requirements.Key responsibilities:● Acquire a thorough understanding of key customer needs and requirements.● Expand the relationships with existing customers by continuously proposing solutions that meettheir objectives.● Resolve any issues and problems faced by customers and deal with complaints to maintain trustas a one point contact.● Play an integral part in generating new sales that will turn into long-lasting relationships● Ensure the correct products and services are delivered to customers in a timely manner● Understanding key customer individual needs and addressing them and knowing the competitionand strategizing accordingly.● Create engaging and creative content on social media platforms to generate traffic.
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Relationship ManagerAtom Technologies Ltd May 2019 - Sep 2020Eastern IndiaAtom Technologies Limited is a payment services provider company, headquartered in Mumbai. Key responsibilities:Acquire a thorough understanding of key customer needs and requirements.Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.Resolve any issues and problems faced by customers and deal with complaints to maintain trust as a one point contact.Play an integral part in generating new sales that will turn into long-lasting relationshipsEnsure the correct products and services are delivered to customers in a timely manner Understanding key customer individual needs and addressing them and knowing the competition and strategizing accordingly.Create engaging and creative content on social media platforms to generate traffic. -
Senior Sales OfficerCard Cutters Ltd Jun 2017 - Feb 2019Burlington Tower,Business Bay, Dubai, United Arab EmiratesCard Cutters offers merchant recommended credit and debit card processing on POS or Card Machines and payment gateway services, E-Commerce solutions in the UK, Ireland, and the United Arab Emirates for many years.What We OfferHere at Card Cutters, we offer simple, clear and competitive pricing. We do not have any hidden charges and offer the flexibility to tailor our services to your business needs and pride ourselves on our honest and upfront approach.Key responsibilities:• Merchant banking solution’s as service providers of Abu Dhabi Islamic Bank in UAE• Providing seamless payment solutions to Merchants with POS, E-Commerce and payment gateway.• Listening and understanding the requirements of a business and providing appropriate product and service and onboarding prospective clients with proper training and due diligence.• Surveying the Market, developing data doing proper research and marketing and maintaining a high level of merchant relationships and the best service standards, thus generating sales leads and customer retention.
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Senior Relationship OfficerSwiftch Jan 2016 - May 2017Dubai, United Arab EmiratesSwiftch- Mathema Technology is a Fin-tech company providing payment Solutions to companies in UAE & Qatar.Key responsibilities:• Merchant banking mobile solution’s as partners with Abu Dhabi Islamic Bank.• Opening merchant accounts and providing mpos solutions to merchants• Understanding the need of a business and providing the correct service• Market research and development and maintaining high level of merchant relationships -
Relationship OfficerRakbank May 2015 - Jan 2016Dubai, United Arab EmiratesRAKBANK, one of the leading banks of UAE, provides conventional and Islamic retail, small business, and commercial banking services through a network of thirty five branches and 285 ATMs in the UAE.Key responsibilities:• Providing solutions to SME's by providing business accounts, business loans, trade finance etc. • Meeting clients every day, understanding the needs and pitching in the right product as per requirement.• Provide additional help and support in every aspects of the business of the client. • Maintaining great rapport and hence long lasting relationships with the clients. -
Mortgage Loan Processor & Customer SupportTata Consultancy Services Jan 2013 - Mar 2015Kolkata Area, IndiaTata Consultancy Services is an International multinational IT service, consulting and business solutions company. It is one of the largest Indian companies and is placed among the ‘Big 4’ most valuable IT services brands worldwide. Key responsibilities:• Processing mortgage loans for Canadian Imperial Bank of Commerce after proper verification and validation.• Providing additional support and services to underwriters and lenders.• Maintaining highest level of quality and accuracy on each file• Reporting and creating MIS for the team and daily activities. -
Customer Service RepresentativeWipro Oct 2010 - Feb 2012Kolkata Area, IndiaWipro Limited is a global company provider of comprehensive IT solutions and services, including Systems Integration, Consulting, Information Systems outsourcing, IT-enabled services, and R&D services. Key responsibilities:• Providing top-level customer support and immediate resolution to queries, • Results-driven Customer Services with proven ability to establish rapport with clients • Maintaining a high level of satisfaction and call quality and meeting set targets through proper communtion and rapport building.
Aditya Sur Roy Skills
Aditya Sur Roy Education Details
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Bdm International72%
Frequently Asked Questions about Aditya Sur Roy
What company does Aditya Sur Roy work for?
Aditya Sur Roy works for Chessbase India
What is Aditya Sur Roy's role at the current company?
Aditya Sur Roy's current role is Creative and Marketing Specialist.
What schools did Aditya Sur Roy attend?
Aditya Sur Roy attended Calcutta University, Kolkata, Bdm International.
What are some of Aditya Sur Roy's interests?
Aditya Sur Roy has interest in Social Services, Education, Environment, Animal Welfare, Arts And Culture, Health.
What skills is Aditya Sur Roy known for?
Aditya Sur Roy has skills like Team Management, Microsoft Office, Customer Service, Business Analysis, Business Development, Sales, Direct Sales, Sales Presentations, Merchant Banking, Merchant Acquiring, Payments, Soft Skills.
Who are Aditya Sur Roy's colleagues?
Aditya Sur Roy's colleagues are Yashaswi Roy, Himank Ghosh, Venkatachalam Saravanan, Dr Vidhi Karelia, Hacker Undefined, Harshil Vashi, Anmol Bhargav.
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