Aditya Umarajkar Email & Phone Number

Toledo, Oh, Us

Mason, Ohio, United States

• Collaborating with the Sales team to deploy, train, and support the adoption of new technology, including iPad kits.• Managing and maintaining user accounts, ensuring proper rights, security, and system group assignments.• Configuring and installing PCs, network printers, peripherals, and software, enhancing overall operational efficiency.• Implementing and maintaining network standards and guidelines using tools such as Active Directory, Intune, Remote Desktop, and Entra AD.• Utilizing cloud solutions for application management, contributing to streamlined IT processes.• Collaborating with IT teams to optimize Intune and Autopilot efficiencies, supporting seamless device management.

Charlottesville, Virginia, United States

• Imaged laptops for new hires and managed their Active Directory accounts.• maintenance night: install new extreme switches into server rooms included physically mounting the switches, connecting network cables, configuring switch settings, and verifying network connectivity. Implemented proper labeling and documentation to facilitate future maintenance and troubleshooting efforts.• Setting up and managing accounts: Box, Smartsheet, zoom, Adobe, Jumpcloud, Microsoft Office 365, Autodesk• Prepared technical setup and utilized OBS Studio for morning meetings.• Helpdesk Support: Responded to IT tickets via the FreshService portal, providing assistance both in- person and remotely.• Security Analysis: Analyzed SentinelOne antivirus reports to ensure the absence of malware on users' machines.

United States

• Student Support: Aid students with online housing applications and work orders and resolve lock access issues promptly.• Provide courteous front desk and telephone reception services, utilizing computer-based systems efficiently.• Foster a welcoming environment by engaging with residents and guests, addressing their needs professionally.• Administrative Assistance: Assist in maintaining organized administrative processes, including data entry and document management tasks.

Toledo, Ohio, United States

• Engaged in remote teams tackling real-industry challenges through industry-based case studies, collaborating with Park Place Technologies to develop innovative solutions for IT ticket management.• Participated in KEEN Engineering Modules, specialized short-term learning sessions aimed at empowering engineering students with both technical expertise and entrepreneurial acumen.• Leveraged LinkedIn Learning resources, including video courses instructed by industry leaders, to enhance proficiency in software, creative, and business skills.

Toledo, Ohio, United States

• Take and record orders from customers, and provide them with preparation timelines.• Punch in order into the POS system, and provide customers with information on totals.• Answer key questions such as menu item ingredients and spice levels.• Process both cash and credit card payments, and tender receipts and change.