- Credit Life process improvement to provide partners or customers with <90 minutes SLA of new application submission.- Data checking and coordinating with account manager to handle customers issues.- Recap data alignment production of bank partner data, follow up repairs to bank partners, reconcile payment receipts, and use the housekeeping system.- Successfully entered data of approximately 1500 data per month.- Report 1000 data to partner banks so that partner banks can find out what applications have been received by insurance on a daily basis.- Successfully conduct system trials related to products that will be launched with partners until they match the scenarios created.- Coordinated tasks and responsibilities among team members, ensuring timely completion and adherence to established SLAs.

Badan Pusat Statistik is a non-departmental government institute of Indonesia that is responsible for conducting statistical surveys. Annual surveys include national and provincial socio-economics, manufacturing establishments, population and the labour force.- Input Socio-Economic Registration data with a target input in a month of 900 documents.- Correct documents that are not normal due to human error, with predetermined SOPs.- Conduct Ground Checking to readjust the documents received with the facts in the field.

- Manage 500 customers in a day to do the account migration process.- Carry out administrative activities starting from distributing account migration forms, inputting customer data into the system, to provide a new passbook and debit card.- Answer customer questions about account migration.- Help customers to activate mobile banking on their smartphone.- Tidy up the files that have been done.