• Showcased problem-solving abilities by handling and escalating complex inquiries or situations to appropriate supervisors, ensuring timely resolutions• Provided exceptional customer support to students, faculty, and visitors by offering friendly assistance, information, and directions.

• Specialized in C# programming, applying MVC and MVVM patterns, and seamlessly integrating SQL Client for scalable website development.• Elevated user experiences through the implementation of Razor Pages, while rigorously adhering to Test Driven Development (TDD) practices,including modular design and comprehensive Unit and Integration Tests. Utilized cloud platforms (AWS), for scalable and efficient data processing.• Acquired hands-on, industry-level experience that facilitated enhanced learning in high-pressure environments.

• Engineered a high-performance drone using Python and Arduino, demonstrating flight capabilities within a specified range and characteristics.• Conducted operational analysis of wind tunnels, systematically testing diverse objects to quantify variations in aerodynamic performance.• Acquired proficiency in advanced 3D design methodologies using industry-standard CAD equipment.