• Oversee and supervise staff that does the paperwork for mortgage applications• Verify the information provided on applications to obtain more information if missing data or mistakes are present. • Follow up with borrowers based on data provided on applications and discuss the best loan programs and options available to them.• Collect data from customers, such as their assets, salaries, debts and employment status. • Review file documentation for missing or erroneous information.• Verify information about applicant history with credit bureaus and other agencies.• Collect and submit all pertinent information to the underwriters to ensure a fast and efficient loan approval process.• Remain aware of loan application and constantly communicate with borrowers as to the status of their loans.

Oversee day to day operations of motel, including marketing, customer relations, facilitating hiring and training of employees, and daily cash and credit card reconciliation. Successfully completed the brand conversion and renovation to the Rodeway Inn from Guesthouse Inn and Suites on time and under budget by coordinating with various sub-contractors and maintaining clear lines of communications facilitating in maintaining minimal work overlap and down time. Increased gross revenue by 25% in FY2008 by developing a comprehensive marketing plan which incorporated search engine optimization and a Social Media Marketing plan as well as a complete redesign of company website. Conducted bi-weekly staff meetings to identify operational and personnel issues, subsequently surveying employees for solutions and implementing strategic and effective resolution processes resulting in increased employee output and morale. Coordinated with existing third party representatives including Bookings.com, a premier European online reservation booking website, and monitored user reviews on third party websites which led to prompt response and acceptable resolution to user grievances while mitigating any potential negative impact to the Rodeway Inn's online image. Created customer survey and incentivized front desk staff to query customers about overall experience during the stay. Analyzed responses and used positive aspects to market the business to surrounding attractions resulting in an increase in occupancy rate by 10% in first half of FY2011.

Kayu Interactive Inc. specializes in children's interactive book creation framework for iOS and Android. The framework has a metrics driven focus that tells us what objects and items people are interacting with when they read our books, with the purpose of learning quantitatively through interaction with qualitative features.My responsibilities include coordinating with different contractors to assure things are done on time. Responsible for keeping accurate books for the whole company. Overseeing a project from inception to launch.

Analyzed portfolios of new mutual fund products being introduced to the Indian market. Compared key ratios and overall risk of the mutual fund to internal benchmarks and made recommendations as to the fit of the mutual fund to various client portfolios. Researched and compiled historical analysis for various mutual funds and presented to clients to better explain the fit of the mutual fund to the overall goal of financial portfolio. Increased client portfolio return by 10% as part of a 3 man team analyzing mutual fund portfolios and making recommendations to clients.

Managed check in and checkout process for guests, coordinated and communicated with housekeeping, and provided ongoing customer service to guests. Designed Excel spreadsheets to provide housekeeping staff with the exact count of guests checking out and staying over for the day, which streamlined room auditing and reduced room downtime while increasing customer relation scores. Coordinated with third party reservations companies, such as Expedia.com and Hotels.com, to establish a presence and extranet for the motel, which increased visibility on the internet.