Responsible of 3 Business Unit (System Development - System Infrastructure - Business Support)System Development• Collaborated with other departments to ensure IT systems met their needs and requirements.• Developed and maintained custom software systems to automate and streamline business processes, resulting in increased efficiency and productivity.System Infrastructure• Managed IT operations for a large-scale manufacturing factory, ensuring smooth and efficient operations.• Installed and maintained IT Asset such as hardware and software systems.Business Support• Developed and implemented company-wide IT policies and procedures to ensure consistent and effective use of technology across the organization while fulfilling compliance with industry standards.• Monitored and troubleshot IT systems to ensure optimal performance and reliability.• Provided technical support to staff and customers, resolving IT issues quickly and efficiently.• Trained staff on the use of IT systems and software, ensuring proper usage and data security.

Responsible of: • Proficiently managed SQL Server Database Migration Project.• Successfully executed the setup, implementation, and upgrade of SQL Server for diverse sectors, including Telecommunication Company, Financial Institution, FMCG, and Governmental Institution.• Skilled in the effective maintenance and troubleshooting of SQL Server systems.• Adeptly created comprehensive technical documentation for ongoing projects.