An AI Meeting Assistant, Collaboration and Intelligence platform for Sales, Implementation, and Customer Success teams.It integrates with your existing workflow and captures all your customer conversations, transcribes them into text, identifies who said what, and also extracts key insights like the next steps, questions asked, important keywords discussed, etc.And all of this information is easily searchable for any team member in the organization at any time in the future, and Avoma updates this information into the CRM system for timely data entry.

Leading [24]7's Digital Engagement group & product line. Responsible for below Products -• Virtual Assistant (Chatbot) - helping enterprises to increase self-service rate using Natural Language based automated conversational chat.• Omnichannel - Unified NLP and Decision Engine across Speech (Phone) and Digital (Chat, Messaging) channels • Messaging - helping enterprises to engage with customers where they are i.e. in Messaging apps (FB Messenger, Skype, SMS, etc.)• Unified Digital Experience - consistent and responsive experience across channels (Web & Native Mobile) and across products (Chat & Virtual Assistant)

Leading [24]7's Digital Engagement group & product line. Was responsible for below Products -• Virtual Assistant (Chatbot) - helping enterprises to increase self-service rate using Natural Language based automated conversational chat.• Unified Digital Experience - consistent and responsive experience across channels (Web & Native Mobile) and across products (Chat & Virtual Assistant)• Social - enabling social sharing experiences at the point of sale & service interaction and listening and responding to social conversations

Help online retailers to acquire new customers and increase brand awareness from social media. Shopalize is a comprehensive social commerce platform specializing in social sharing and social referral solutions.Shopalize is now a part of [24]7 Inc., the intuitive customer experience company after its acquisition in May 2013.