Senior Solutions Architect
CurrentClient- Michael Kors• Led the team and external partners to implement the visual AI discovery which enables shoppers to search using images, browse similar items and fine tune their ideal product search.• Led a social commerce project implementation in partnership with BaazarVoice that leverages user-generated content to foster brand advocacy, build a digital community, improve conversion rates, and embody a brand’s values and visual identity.• Designed and developed a chargeback automation process to handle customer disputes post-purchase order fulfillment.• Contributed to design and oversaw develovement teams. Was responsible for the initial analysis of requirements, elaboration & estimation• Collaborated with Product Owners, Business Analysts, Scrum Masters,Technical Leads, Test Engineers in solving critical technical issuesClient - CVS• Involved in the design and implementation of subscription enrollment and recurring payment processing for subscribed CVS customers.
