Aditya Prakash Email & Phone Number

Gurugram, Haryana, India

4 Project Description- As a ServiceNow Developer:1. Worked on agile method stories, focusing on Incident, Problem, Service Catalog, and the portal.2. Enhanced functionalities using JavaScript ,Script Includes, Business Rules, Widgets, and Fix Scripts.3. Conducted unit training and System Integration Testing (SIT).4. Documented unit testing and SIT scenarios. 3.Project Description-->As a ServiceNow Administrator and Developer, I initiated a comprehensive project from… Show more 4 Project Description- As a ServiceNow Developer:1. Worked on agile method stories, focusing on Incident, Problem, Service Catalog, and the portal.2. Enhanced functionalities using JavaScript ,Script Includes, Business Rules, Widgets, and Fix Scripts.3. Conducted unit training and System Integration Testing (SIT).4. Documented unit testing and SIT scenarios. 3.Project Description-->As a ServiceNow Administrator and Developer, I initiated a comprehensive project from scratch, crafting incident and problem management workflow, establishing a robust CMDB, and enhancing the service catalog. Additionally, I played a role in refining aspects of change management. My responsibilities encompassed system configuration, custom development, and creating seamless integrations. By building these foundational components, I ensured the effective management of incidents and problems while optimizing the CMDB for accurate data. The project contributed to a holistic ServiceNow environment, streamlining IT processes and elevating service delivery across incident, problem, and change management domains. Show less

Noida, Uttar Pradesh, India

1 Project Description---->As a ServiceNow Developer, I optimized platform functionality using GlideRecord, Script Includes, Business Rules, UI Policies, UI Actions, Notifications, Fix Scripts, and Widgets. Leveraging these tools, I enhanced data management, streamlined processes with efficient Business Rules and UI Policies, and improved user interactions through UI Actions. My role involved meticulous scripting, customization, and widget implementation, resulting in a highly efficient… Show more 1 Project Description---->As a ServiceNow Developer, I optimized platform functionality using GlideRecord, Script Includes, Business Rules, UI Policies, UI Actions, Notifications, Fix Scripts, and Widgets. Leveraging these tools, I enhanced data management, streamlined processes with efficient Business Rules and UI Policies, and improved user interactions through UI Actions. My role involved meticulous scripting, customization, and widget implementation, resulting in a highly efficient ServiceNow instance. The project contributed to improved system performance and elevated user satisfaction.2 Project Description--->As a ServiceNow Administrator and Developer, I initiated a comprehensive project from scratch, crafting incident and problem management workflow, establishing a robust CMDB, and enhancing the service catalog. Additionally, I played a role in refining aspects of change management. My responsibilities encompassed system configuration, custom development, and creating seamless integrations. By building these foundational components, I ensured the effective management of incidents and problems while optimizing the CMDB for accurate data. The project contributed to a holistic ServiceNow environment, streamlining IT processes and elevating service delivery across incident, problem, and change management domains. Show less

Panchkula, Haryana, India