Aditya Putra Bimantara Email & Phone Number

Semarang, Jawa Tengah, Indonesia

As a Contact Center Officer in e-commerce, I am dedicated to delivering outstanding customer support and enhancing the online shopping experience. I manage customer inquiries, resolve complaints, and provide accurate information about products and orders through live chat. With a focus on customer satisfaction, I listen actively, understand needs, and offer efficient solutions while maintaining a positive and professional attitude. Collaborating with other departments to address complex issues, I contribute to seamless order processing and a customer-centric approach, aiming to build loyalty and ensure each customer feels valued throughout their shopping journey.

Kota Batu, East Java, Indonesia

- Provide data of tourism destination in Batu City by Tourism System Management website based (SIMPARTA).- Running innovative programs to promote tourism and culture in Batu City.

Jl. Sudimoro No.166, Mojolangu, Kec. Lowokwaru, Kota Malang, Jawa Timur 65142

-Customer Service, I provided friendly and professional customer service, assisting customers with inquiries, helping them select printing options, and offering the best solutions to meet their needs.-Payment Handling, I was responsible for managing customer payments, which included calculating printing costs, accepting cash payments, and processing credit card transactions.

Malang, East Java, Indonesia

Arrange schedules with customers and manage cooperative relationships with wedding organizers.Concurrently being a photo editor and also handling administrative matters.