Commercial Manager
Current• At airports, responsible for full cycle of concession management cycle including design of concession, tendering activities for selection of concessionaire, post-award assistance, contract management and completion of the contracts.• Involved in liaison with various clients for marketing of advertising and commercial space at Airports. • Troubleshooting and resolving the problems faced by Licensees in operations/sales/billing in coordination with other stakeholders.• Designing and implementation of innovative concessions.• Part of Commercial team during enhancement of non-aeronautical revenue from 16.4 Crs in 2016-17 to 33.1 Crs in 2018-19 at Bhubaneswar airport. • Implemented Master Concession for F&B and Retail at Bhubaneswar & Visakhapatnam Airports. Acted as central point of contact to coordinate with various departments such as Security, Operations, Civil, Electrical and Finance.• Part of Commercial Manual 2019 drafting team that encapsulates policies to enhance non‐aeronautical revenues at AAI airports along with various aspects of contract management all over India. • Liaise with Stakeholders (airport teams, concessionaires, Ministry of civil aviation stakeholders, other business lines) for inputs for strategy formulation/policy drafting.• Data analysis and Presentation to higher management to assist in fresh policy formulation.• Identify commercial spaces in new terminals lay‐out plans as per stakeholder discussions, industry best practices reports, airport team observations and past data analysis.• Respond to Ministry & Parliament queries, concessionaire & airport Team escalations.• Employee of the month for March, 2018 at Bhubaneswar Airport.