Client : Leading US Bank Role : Project Manager & Digital Transformation Lead (May-2024 to present)▪ Collaborating with Client and Internal Architects to design the platform which integrates multiple Adobe tools ▪ Leading 10+ resources, translating the requirements and ensuring a defect free delivery of customized platformVarious European Clients Role : Project Manager (Jan-2022 to Apr-2024)▪ Responsible for managing 8+ US and EU Market projects simultaneously to configure Sprinklr tool▪ Managed end-to-end project operations (planning, execution and solutioning) for multiple clients as per SLAs▪ Lead team of 15+ resources and delivered 5 projects with 100% satisfaction score▪ Guided the teams in technical and architectural decisions to provide scalable solutions for client’s problemsClient : Luxury Automobiles Company (UK)Role : Social Channels Integration Expert (Nov-2021 to Dec-2021) ▪ Designed and configured the solution to unify brand’s social media communications on a single platform ▪ Customized the Sprinklr tool for “listening” about the most relevant topics about electric mobility ▪ Enabled client’s 50+ member customer care team to handle multiple enquires via several social media platforms▪ Collaborated with client teams in Europe & India to ensure that platform is configured properly for all stakeholders

Client - Professional Beauty Company (Europe) Role - Digital Marketing Transformation Expert (Feb-2020 to Oct-2021)▪ Collaborating with marketing personnel (from 10+ markets) for gathering requirements▪ Translating high level functional requirements to technical requirements of campaign design▪ Discovering high value customer segmentations hidden in customer data▪ Creating interactive visual dashboards of campaign metrics and segmentations▪ Creating end-to-end campaigns & complex customer journeys based on desired objectives▪ Solving data quality issues in the SAP Marketing Cloud PlatformClient- Energy Giant (UK) Role - Platform Enhancement Expert (Mar-2018 to Jan-2020)▪ Implementing multi-channel digital marketing campaigns which increased communication with customers by 24%▪ Migrating client to new marketing automation platform and customized it according to customer requirements▪ Worked as an automation expert in client’s complex technology landscape▪ Implemented Adobe Campaign as part of the global digital transformation effort and oversaw integration with various data sources (CRMs and legacy databases)▪ Orchestrated complex journeys involving multiple touchpoints and cross channel campaigns▪ Gathered platform enhancement requirements from multiple stakeholders and was involved in the conception and end-to-end development of modules to automate different ETL workflows.▪ Mentored new team members and created processes for ensuring timely delivery Client - Electronic Hardware & IT Services Company (US) Role - System Integrator and Team Lead (Sept-2017 to Feb-2018)▪ Worked as a System Integrator in this client’s project which wanted to migrate to Adobe Marketing products▪ Lead 5 resources team for this Systems Integration work▪ Created data import workflows, monitoring mechanisms, and wrote scripts for importing client data from various input sources into Adobe Campaign tool.

Client – Global Pharmaceutical Giant Role – Multi-Channel Marketing Campaigns Developer▪ Sole person responsible for handling European campaigns▪ Worked directly with onshore clients, implementation & design teams, digital marketing partners▪ Implemented & analyzed email marketing campaigns▪ Forecasting campaign metrics based on different segments▪ Enhanced performance of my team and delivered better campaigns for client by improving standardized processes

• Jinharsh, a well-known industrial goods supplier from Mumbai, wanted to enter Nagpur market and required data about market scenario• Met with 65 decision makers of 48 companies in Nagpur, to understand their current buying behavior from other competitors• Pitched product range offered by Jinharsh & advantages of working with Jinharsh to those decision makers• Analyzed the Nagpur market & created a list of potential customers and communicated the findings to Jinharsh• Created 3 minute video, to celebrate 30-year journey of Jinharsh, which was displayed during Nagpur office inauguration ceremony

1. Managed the daily sales of stone aggregates to the organization’s small and medium level clients2. Collected daily orders and coordinated the delivery of aggregates to clients3. Responsible for ensuring that clients adhered to their respective payment schedules

• Co-Created “Megh”, an open source enterprise solution for telecom operators, to perform customizable asynchronous activities• Instrumental in developing a generic and customizable Number Portability solution, based on various open source Java frameworks • Proactively mentored new team members about Megh Architecture, coding best practices and creating project documentation• Applauded by manager for taking complete ownership of software modules and delivering them on schedule