As a Dynatrace evangelist and solution consultant, I primarily collaborate with clients to evaluate and demonstrate the value of the Platform, showcasing its capabilities and benefits in addressing their business needs.So, in a complete sales cycle, I wear multiple hats starting with partnering closely with sales representatives to identify new sales opportunities, as well as to uncover incremental sales prospects within existing accounts. Fostering strong relationships with local partners, contributing to the identification of new sales prospects and expansion opportunities within current accounts. Providing technical leadership during the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle while ensuring clients receive tailored and practical solutions. Assuming end-to-end responsibility for solution evaluations and Proofs-of-Concept, either directly or in collaboration with channel partners, effectively influencing purchase decisions. I also hold the position of a thought leader within the local market and region, actively supporting key marketing events which include delivering top-tier demos at Dynatrace-sponsored industry events and partner-sponsored gatherings and delivering compelling keynote presentations on the main stage.

Product Manager - Architecture | Analytics | Autonomics, working on architecture strategy, consulting, advisory, designing and delivering solution for large scale complex business transformation ( Digital, Data & Cloud) engagement under Forensics service line.Specializing in Regulatory, Risk, Compliance, KYC, Sanctions & screening.Managing the end-to-end business process automation by gathering and analyzing requirements, performing complex market research, designing architecture and deploying products that align with technical specification and business objectives.Reviewing the business use-case/stakeholder needs, making recommendations for process improvements, translating business requirements into solution design using EARL & TOGAF

Enabling new business model to change the relationship between human and machine by driving value out of intelligent automationI was part of Enterprise Intelligent Automation group. My core expertise was to design Business Aligned intelligent Command Centre & Automation Office using MFDM framework where – in events captured through monitoring tools and processes;automate event response to ensure proper issue escalation and effective incident resolution across all Client Technology solutions and environments As a Product Owner my task was to collaborate with the Service Management function to identify chronic issues and sub-standard performance areas; create service improvement plan (SIP) items to address issues and track SIP items through to completion. A typical day would cover having session with the Business to develop, distribute and support in new product deployments and functional enhancements; communicate known defects/issues, available workarounds, provide ownership for ITSM processes across all of Client Technology; ensure compliance with processes and procedures per established KPIs; gather metrics via monitoring, identify trends, and provide reports indicating levels of process compliance; provide accountability for ensuring relevant process efficiencies are put in place to support the needs of our customers/clients.

As Senior Specialist my roles and responsibilities include : - Implementing, enabling APM Solution, delivering training and consulting services to customers.- Developing, supporting and managing APM Team in order to meet project timelines and maintain quality standards. - Collaborating with both pre & post sales services for all accounts, with internal stakeholders & customers to ensure successful delivery of projects. - Supporting the internal market and sales organizations as an expert in the solutions portfolio;- participating in product demos and pre-sales activities, dimensioning, estimations and competitor analysis

I am part of a center of excellence team, working as an Subject Matter Expert for Application Performance Management tools from vendors like HP, BMC, AppDynamics, Dyntrace,Ruxit & Splunk. Just started to get my hands dirty in Work Load Scheduling tools from BMC,CA and IBM.Being groomed to deliver presentations during solution pitch. Interfacing with client to capture requirement and map them with the solution proposed.

Dynatrace :Implemention of Dynatrace for synthetic and real user monitoring Responsibilities :1. To configure synthetic monitoring for JAVA and .NET application.2. Record custom scripts and upload them on Cloud.3. Custom threshold based on the criticality of the transaction.4. Deploying Agents and configuring it for application server and web server.5. Configuring User Experience metric to provide deep dive view of the transaction performed.6. Creating a High level Custom dashboard to provide user transaction, request and database calls.7. User Experience metric – configuring diagnostic event to segregate between error and exception8. Configuring alerts and SLA based monitoring for server side and system monitoringRuxit (SaaS based) :Configure synthetic monitoring for a .NET web applicationResponsibilities :1. To configure monitoring for static web page/URL using web check.2. To configure monitoring for end to end web transaction using clickpath.3. Customizing the threshold for web transaction with a criticality check.4. Customizing the report highlighting system performance, server status and DB calls.5. Configuring e-mail integration for alerting.Splunk :Implementing and configuring Splunk for data analytic.Responsibilities :1. Installing splunk 6.0 for Windows platform 2. Configured Event log,directory and web log monitoring.3. Creating business transaction based searches with access rules on the search script4. Creating custom reports for server logs, scheduling and configuring access rules.5. Creating pivot reports by creating data models for http(s) request – successful and failed.6. Creating custom dashboards based on searches and reports.7. Configuring alerts and action with custom checks and throttle mapped with business transactions.

HP BAC & SiS -Implemented HP BSM to incorporate feature like OMi & SAM. The tool served as a consolidated view for the alerts coming from integrated tools. Apart from that implemented HP SiS for monitoring of Windows and Linux servers along with their services.Responsibilites :1. Integrations between BSM/OMi and NNMi, SiS, uCMDB,SM and IBM Tivoli.2. Creating monitors with custom threshold.3. User creation in HP BSM and SiS.4. Creation of dashboard for a consolidated view alerts and their healthBMC TMART-Have hands on experience for BMC TMART and currently involved in implementation and support for a clientResponsibilities:1. To gather the requirement from customer for application monitoring.2. To create scripts for various user application, primarily for URL monitoring.3. To intergrate TMART with BPPM to capture alert and forward them to Remedy for ticket creation.4. Customization of scripts as per requirement of URL.5. Enable custom timers and threshold for smooth monitoring. 6. Weekly and monthly report creation. Custom reports as per the requirement.AppDynamics –Creation of lab for R&D to explore the tool to the maximum and get hands on experience.Responsibilities:1. To enable monitoring for JAVA, .NET and PHP application in order to get concise performance report2. Custom script injection to perform real user monitoring.3. Deploying application agents to monitor URL transactions and machine agents for resouce utilization.4. Creating traps and alarms to filter events, baseline thresholds and to diagnose various request.5. Creating custom dashboard to provide a single view for URL transaction.6. Generating a custom report covering all aspect of Business transaction for a URL.

Intern as Java Programmer