Data Analysis - Analyzed and synthesized “Ancillary Service Charge” data to identify impactful opportunities and recommended actions that led to a monthly revenue uplift of ~1M CAD for the US and Canadian markets.Pricing Strategy - Support strategic pricing initiatives and assist in the execution including pricing increase, surcharge revenue optimization, price per yard analysis, and ancillary service charge compliance which contributes ~38M CAD (and continues to increase) each month.Stakeholder Management – Continue to partner and build a strong rapport with US-based stakeholders to identify additional revenue through different pricing initiatives like service code reconfiguration, surcharge applicability, and churn analysis.Reporting - Create and analyze advanced reports for customer operational profitability like application rate and participation rate tracker, projections, quarterly review, and strategy plan decks for senior management.Process Improvement – Developed an automated VBA-based Excel tool for process improvement.

* Innovation - Launched consulting level "Challenger Decks" to build storyline around industry trends, financials and competitive benchmarking which resulted in retaining high risk Global Accounts worth $10 million each within TMT sector; Built key libraries for multiple deliverables which saved ~30% time for the team* Product Management - Gathered feedback from key stakeholders and further enhanced capabilities of online tool, managed change management and met timelines resulting in significant time reduction (~50%) and also empowered tool to make data based targeted decision making* Strategy - Created business proposals/plans to support clients' strategic initiatives resulting in retaining and upselling to high risk clients (received appreciation for retaining $1 million plus account through custom "Business Value Framework" deliverable)* Internal Consulting/Program Management - Supported sales & service delivery teams to provide advisory (Strategy & Operations) which saved close to ~100 man-hours per month for sales team and resulted in high retention rate ~87% each quarter (highest among multiple products for past 1 year)* Primary/Secondary Research - Performed proposal authoring, client engagement planning and prepared key strategy decks like value plans and industry level OSIs* Stakeholder Management - Updated leadership team with weekly progress updates on "Impact Assessment Adoption Rate", "Utilization Rate", "Resource Capacity Planning" along with maintaining and refreshing the "Power BI dashboard"; Handled and built strong relation with "Product Directors" (internal clients) across different geographies including APAC, NA and EMEA region

Part of Deal Advisory - Core Strategy, TMT sector, US geography

* Fast track career progression - Promoted within 14 months. Received highest appraisal rating among peers.* Leading data science initiatives to solve complex business problems for product and services team. * Developed Automation tool for creating Client Proposal for retention saving at least 3 hours per deliverable.* Collaborated in developing Python based tool for process re-engineering saving hundred of man-hours per month.* Maintained a high utilization rate of 106% which is greater than the team average throughout the year.* Built a solid 1-1 stakeholder relationship; helped increase from 20 calls/month to 60 calls/ month (3X increase).* Brought significant productivity gains via automation across entire Product & Services Team.

Key Responsibilities include:* Driving retention and Net Customer Value Increase (NCVI) by producing custom proposals and reports across different verticals through specific Gartner products * Collaborating with Client Partners and key stakeholders to devise effective solutions to align client requirements with Gartner's product offerings * Conducting outside-in and inside-out research and analysis to identify Mission Critical Priorities related to key clients and map them with Gartner's key initiatives * Assessing key performance metrics for custom proposal support including retention and NCVI and enrich custom proposal support tools roadmap * Ensuring standardization of proposals, process and tools across board in the outside-ins and custom proposal production process

Fast Track Career Progression:* Promoted within 18 months of joining for meritorious performance in global projects and readiness shown for next level.Project Lead:* Led the team of 2 FTEs and 2 vendors on Global Rate Positioning Tool and deliverables executed before deadline* Leading and consulting India Domestic team on Ground Fuel Surcharge ImplementationSubject Matter Expert* Responsible for training new hires on key topics like Analytics, Pricing, Visualization and Consulting* Responsible for creating customized SAS based outputs as per region requirements for Rate Optimization tool

Management Consulting: Devised new pricing strategies for the regional stakeholders Identified the areas of improvement in the Global Pricing Processes Consulted regional stakeholders for implementation of best practices to improve accuracy and efficiency through innovation and process re-engineeringBusiness Analyst: Developed new rates for a region by conducting strategic market assessment and analyzing key trends & competitors for emerging opportunities/threats Conducted compliance check in order to avoid potential revenue loss Developed a Global tool for Fuel Surcharge Scenario Analysis for potential revenue optimization Automated a number of manual processes in order to improve efficiency and shorten the learning curve

Developed Market Entry Strategy to expand its business organically in India.

* Gained knowledge about different healthcare-related machines used in hospitals and their applications.* Learned about servicing and quality check of different machines, and Preventive Maintenance and Troubleshooting of failed machines.