Contributed to an Agile Digital Transformation project in Mambu Core Banking• Understanding current Business processes, finding gaps and designing new efficient processes:o SLDs, BPDs, User Stories, As-Is and To-Be analysis covering functional aspectso Interface Sheets, API guide, Surround System connectivity, POCs covering technical aspectso Facilitating interviews, backlog refinements and retrospectives with internal and external teams• Liaising between cross-functional… Show more Contributed to an Agile Digital Transformation project in Mambu Core Banking• Understanding current Business processes, finding gaps and designing new efficient processes:o SLDs, BPDs, User Stories, As-Is and To-Be analysis covering functional aspectso Interface Sheets, API guide, Surround System connectivity, POCs covering technical aspectso Facilitating interviews, backlog refinements and retrospectives with internal and external teams• Liaising between cross-functional teams like PMO, Client, Developers and Testers• Designing and overseeing implementation of complex solutions that were not supported by out-of-the box system• Owning the Integration Platform design, development, testing and management of APIs connecting 6 systems• Responsible for User Training, SIT, Health Checks, Production Movements, Incident Reporting and performing RCA Show less

- Techno-Functional Business Analyst role- Liaising with vendors and clients.- Experience in integration between systems via APIs- Designing process flows, user guides and training documents, technical documents.- Understanding of various loan products.- Experience with payments and banking APIs such as bulk payments, SEPA direct debit,PSD2 and Premium services.- Designing & Developing custom solutions through orchestration overcoming the limitations of out of the box… Show more - Techno-Functional Business Analyst role- Liaising with vendors and clients.- Experience in integration between systems via APIs- Designing process flows, user guides and training documents, technical documents.- Understanding of various loan products.- Experience with payments and banking APIs such as bulk payments, SEPA direct debit,PSD2 and Premium services.- Designing & Developing custom solutions through orchestration overcoming the limitations of out of the box SaaS platforms. Show less

- Client facing Business Analyst role in the IT service sector.- Responsible for understanding client requirements, providing them a roadmap and creating document for system scope, BRD, FRD and deriving estimates and guesstimates.- Actively using tools like Trell, Hubspot and basecamp to better manage multiple leads and tasks.- Exposure to requirements from various domains like eCommerce, Blockchain, AI/ML, Fintech, etc.- Achieving an overall closure ratio of 7.8 (post probation… Show more - Client facing Business Analyst role in the IT service sector.- Responsible for understanding client requirements, providing them a roadmap and creating document for system scope, BRD, FRD and deriving estimates and guesstimates.- Actively using tools like Trell, Hubspot and basecamp to better manage multiple leads and tasks.- Exposure to requirements from various domains like eCommerce, Blockchain, AI/ML, Fintech, etc.- Achieving an overall closure ratio of 7.8 (post probation period) and able to compete with the senior BAs in terms of closure amount.- Took in multiple enterprise level clients (USD 1Bn+ revenue) adding more value to the company’s portfolio. USD 100K+ revenue in 5 months target achieved.- Following professional practices, contributing to internal process improvement sessions, defining various effective and efficient workflows to improvise the sales process (achieving both goals and objectives). Show less

Responsible for automating business processes that helped in reducing paperwork and cutting down 30% PE equivalent cost.Developing and implementing a cloud-based Information Management system (CRM, Scheduling, Compliance Management, and Accounting) that automated internal and external compliance auditing to meet ISO Quality Management regulations and streamlined processes to reduce redundancy in data.Analyze client’s business requirements and processes through document analysis… Show more Responsible for automating business processes that helped in reducing paperwork and cutting down 30% PE equivalent cost.Developing and implementing a cloud-based Information Management system (CRM, Scheduling, Compliance Management, and Accounting) that automated internal and external compliance auditing to meet ISO Quality Management regulations and streamlined processes to reduce redundancy in data.Analyze client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.Implemented Business Analytics Dashboard for the managers to review business performance.Improved rostering of employees and increase in revenue by 40% as compared to the previous quarter. Show less