Aditya Vanikar Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Provided excellent customer service by following up with clients, mailing out applications and responding to incoming calls.
• Responded to all client inquiries and asked appropriate questions to facilitate resolution.
• Completed over 400 weekly cold calls door-2-door to attract new customers, maintaining 2% conversion rate.
• Prospected for new customers in target areas or demographics to bring in new business.
• Provided information and referrals from… Show more
• Provided information and referrals from community partners and other treatment providers. Show less

Toronto, Ontario, Canada

• Delivered exceptional customer service by prioritizing emergency issues and developing and employing workarounds to solve problems expeditiously.
• Participated in ongoing training to learn new software/methods and enhance skills to optimize customer support delivery.
• Worked for Vaccination program for provincial government to better assist our people.
• Contributed ideas and practical solutions to support process improvement efforts.

Toronto, Ontario, Canada

• Key support to middle and top level of management
• Main duties: Receiving shipment on daily basis, focusing on time standard and WorkSmart principle
• Studying previous day sales report, making efficient moves onto salesfloor
• Training and developing existing and new associates
• Revising work schedule of associates as per business need

Etobicoke, Ontario

• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Trained and served as a peer coach for new hires
• Supported all areas of store: Customer service, salesfloor and warehouse
• Developed positive customer relationships through friendly greetings and excellent service
• Helped customers with questions, problems and complaints in person and via telephone

Etobicoke

• Understand and be knowledgeable of BEST operational standards and monitor service-area performance against these standards
• Execute merchandising policies and maintain standards
• Complete markdowns in a timely and accurate manner
• Demonstrate a high degree of customer service while processing all refunds, exchanges, and purchases

Etobicoke, Ontario

• Monitor the customer satisfaction level and develop methods for increasing them
• Assist in creating ways for delivering excellent customer service to irate or problematic customers
• Collaborating with team members to maintain food quality and manage store

Etobicoke, Ontario

• Improvising quality service by recommending varieties of dishes
• Identifying needs of new customers and satisfying it

Ahmedabad Area, India

• Identified and qualified customer needs, developed sales strategies and negotiated and closed profitable projects with a good success rate.
• Sold salaried loan products to individuals and groups within Ahmedabad and nearby regions using consultative selling techniques
• Oversee all Direct Selling Agencies (DSA) in Ahmedabad region, India
• Direct sales through personal references by cold calling, sales volume around 5,000 in dollars
• Indirect sales by following up leads through… Show more
• Indirect sales by following up leads through DSAs, achieved an average of over 4,00,00 in dollars Show less

Ahmedabad Area, India

• Targeted both offline and online consumers by designing marketing strategy
• Recorded prospect contact information in company database
• Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries
• Answered customers' questions regarding products, prices and availability
• Maintained friendly and professional customer interactions at all times

Post Graduate Certificate, International/Global Studies

Master Of Business Administration - Mba, Accounting And Finance, First Class

Bachelor Of Commerce (B.Com.), Business/Commerce, General, Second Class

12Th Grade, Business/Commerce, General, Distinction

10Th Grade, Maths And Science, First Class