TollFreeForwarding.com is the #1 provider of international virtual phone numbers & international call forwarding services in the world. Founded in 2002, TollFreeForwarding.com is a technology-driven, international telecommunications provider based in Los Angeles, California. TollFreeForwarding.com leverages best-in-class technology to empower businesses with state-of-the-art capabilities and services—which is why clients from our first month of operations are still using the service today, ten years later.Specialties: Call Forwarding Services, Virtual Phone Numbers, International Toll Free and Local Phone Numbers, 1 800 Toll Free Phone Numbers, Virtual PBX, and Global Phone NumbersMy strengths are in sales, account management, revenue generation, product development, budget management, branding, customer retention, overall conversion, work ethic, and the Spanish language.Manage and maintain our global network of providers and vendors. Inventory management, new product release evaluations, telephony network and component reporting; internal reviews for local, federal, along with industry wide regulation compliance. Assess the company’s current outlook and long-term goals, projects and the development of upcoming focus points.Designed and implemented operation guidelines for orders, testing, activations, and customized sales requests, securing quality assurance metrics and helping to bridge the gap between sales and provisioning.

Lear Capital is the one of the most highly respected, endorsed Gold & Silver Firm, in the industry. According to various sponsors, Lear Capital is the best place in the country, to buy, sell, or trade metals. Ongoing support for investments include: monthly statements, quarterly newsletters and the best part was, as a Portfolio Manager, I remained available for support and analysis at any time.As a Senior Portfolio Manager, I provided the best possible recommendation given each client's unique financial goals, needs and other objectives. I worked tirelessly to develop and implement in physical gold and silver - where I would never tell my clients what to buy, but would provide a tremendous amount of support and guidance for their investment decisions. After providing investment options and strategies that worked best for the given investment goals, the client is 100% confident in their decisions and most importantly were able to sleep great at night. While at Lear Capital, if my clients chose to diversify into gold or silver or a combination of both, the timing couldn't have been better. With stocks at an all-time high at that point, and gold and silver on a 7 year low, It was indeed the best buying opportunity since 2008.By diversifying in gold and silver, my clients' investments helped to offset losses and minimize risks in stocks or other dollar denominated assets.

Served as an on-call volunteer interpreter at Ranchos Los Amigos National Rehabilitation Hospital. Provided in consecutive interpretation for limited English speaking patients and providers during the recovery and physical therapy processes, observing all Interpreting Medical Standards and the National Code of Ethics.

Specialized operator, contributing within the corporate office, providing bilingual service and interpreting support for any dental offices without a Spanish-speaking staff member. In this sales based role, I direct and drive personalized dental referrals to our client dental offices, allowing our customers to focus on patient acquisition and retention.

Reported to Regional Operations Manager with responsibility to oversee and report on 26 individually owned merchant carts for this locally owned, one of a kind outdoor kiosk program.Completed weekly cart mechanical provisions, requiring comprehensive knowledge of cart design and manufacturing concepts. Additionally, I established and maintain a quality assurance schedule by coordinating periodic updates and installs with the merchant’s management team and ownership.

At this tight-knit, high-tech start-up, I established, optimized, and executed marketing strategies as the Bilingual administrator to the company call center, developing comprehensive CSR protocols for new or existing customer accounts as well as overseeing sales goals for the sales team.I acted as Author and Editor for Spanish/English company manuals, guides, and promotional materials with responsibility to create and analyze up to 5 direct reports, including: Publisher sales conversions; Call center and CSR sales statistics; Customer evaluation surveys; and Affiliate status figures for click-through, impressions, and confirmed sale percentages.I also enjoyed being the primary Spanish-speaking liaison, translator and company representative for Spanish/Central/South American consumer base and marketing contacts.

During my second position at FraudTec (formerly ATMCash.com), I conducted intensive research on Identification and Payment Fraud within the eCommerce, mCommerce industries to provide in-depth insights and clarify market details for competitive analysis while reporting to the executive team with reports, updates, and study results. I also developed the industry contact list for a detailed, yet workable and efficient network of professionals within any and all fraud prevention fields.Additionally, I had the opportunity to execute comprehensive research, develop reports on progressive algorithms, innovative models, along with actual and future standards to be implemented. I managed the growing executive contact list and the principle methods featured by market leaders along with identifying strengths/weaknesses in order to maximize and further enhance FraudTec's industry leading, proprietary Fraud Prevention Ecosystem.

As the only bilingual manager, I successfully completed the accelerated Manager Training Program to oversee restaurant operations and training.Designed and proctored training sessions in English & Spanish for staff in order to enhance customer service. Coordinated effective promotions by understanding and communicating company initiatives.I created biweekly shipment orders and monthly inventory reports. Also managed and reported comprehensive labor percentages and P & L reports with precision to the Regional Manager. Was recognized for increased profits while maintaining below average staff turn-over during my tenure.