Jonathan designed and deployed a custom ERP: cloud-based deregulated energy billing system comprising Customer Information System (CIS), Customer Relationship Manager (CRM), General Ledger (GL), Business Intelligence (BI) and Unified Communication (UC) fully integrated with multiple sales channels, customer and vendor portals and full mobility.The new system includes a unified data set for forecasts, sales and general ledger, unified UI for internal users, customer care, supply, executives, outside sales reps and customers and is integrated with the company's advanced ACD VOIP system.Past accomplishments at this position:- Created new reporting tools to give visibility into complex EDI transactional history, metered consumption history, energy consumption and revenue forecasts and analyze customer churn and attrition. - Managed the opening of a new inbound/outbound call center including physical location, systems selection and design, protocols and integration with existing systems.- Implemented disaster recover and backup- Deployed Shoretel UC and ECC

With the addition of Marketing to his primary responsibility as CIO, Jonathan is blending skillsets to excel in both roles. By applying creativity to technical solutions and architecture, better designs are achieved. With the methodical, metrics-based approach to Marketing, decisions are well-informed and tactics and strategy are guided by measurable KPIs.Jonathan continues to provide strategic vision as a key member of the executive leadership team. With technology as the spine of the organization, the IT team facilitates the smooth flow of data and process between all departments.

Jonathan was solely responsible for all inside sales reps for this financial services company.Key accomplishments include:- Created new marketing initiatives from the ground up.- Secured high-value partnership contracts with multiple vendors to facilitate the continued geographic expansion of the customer base.- Designed procedures, manuals and collateral, hired, trained and managed teams of sales reps for key partner locations and shows.- Designed and implemented a database for tracking inside reps' commissions, sales numbers, asset managment and reporting.

Founded this successful design studio with a focus onresults-driven marketing. Maintained client relationships,captured new accounts and led creative direction.

Successfully launched this quarterly publication includingcover design, layout and ad placement. Publication targetsa select demographic.Highlights:º Managed a design team of three, set creative directionand vision and created client advertisements.º Designed all aspects of iPageListings corporate identity,including logo, stationary, posters and advertisements.

Recruited as inhouse designer for this new nonprofit. Wasinstrumental in transformation from a local to a nationalorganization with a multi-million dollar annual budget.Highlights:º Created an innovative "Funder's Packet" that allowed forthe dynamically changing information and structure ofthis growing organization while keeping costs down.º Designed creative two-way mailers to conserve resourcesand efficiently solicit donations.º Designed all brochures, advertisements, signage, posters,corporate reports, website and forms.

Hired as a product illustrator and promoted several timesto 2D animator, 3D designer and 3D web animator.Highlights:º Created 2D product demo animation in Flash.º Created interactive 3D product demos for web.