Adli Darman Email & Phone Number

Kuala Lumpur, My

Shah Alam, Selangor, Malaysia

- Helping end-user client about their product issues by using a systematic troubleshooting method that can reduce the bad impact of user experience.- Control the volume of clients that coming in by managing the schedule of clients to reduce waiting time.- Solving problems that is not related to hardware issues on the table to make a good client relationship.- Diagnosing the correct hardware parts that liaised with the clients issues that can reduce time and cost.- Installing hardware components by using a correct guideline to make the repair process more efficient.- Control the volume of repair by day to ensure that the daily operation is performed properly and targeting to make zero pending repair.- Managing to transport the faulty components back to supplier in a timely manner to avoid any penalties for late shipment.- Follow up with the clients of their product issues to ensure a good customer satisfaction.

Malaysia

- Collaborate with the engineering department to create drawings and documentation for customer review. - Contribute to the testing team by assessing product samples for quality, dimensions, and durability in alignment with factory standards. - Possess expertise in preparing product samples for testing at SIRIM Berhad facilities.- Oversee the organization of drawing files within the OSTENDO system to facilitate a fully automated production process.- Conduct Factory Acceptance Tests on product samples before delivery to customers.- Generate sample approval reports.

Wp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Initiate an outbound call to inform BSN's customers about the latest insurance bank policy. - Deliver a comprehensive presentation to customers via call, ensuring all crucial terms and conditions are communicated effectively.- Strive to meet the monthly target by successfully securing the participation of an average of 20 customers in the policy. - Effectively address and resolve customer objections prior to presenting the information.

Putrajaya Federal Territory, Malaysia

- Responsible for the routine maintenance of systems, including Air-Conditioning and Mechanical Building Ventilation (ACMV), fire protection systems, and internal hydraulic services.- Developing a comprehensive Preventive Maintenance Checklist (PMC) covering daily to annual maintenance tasks.- Monitoring subcontractor Permit to Work (PTW) and ensuring adherence to Standard Operating Procedures (SOP).- Making adjustments to 2D building drawings as needed.

Bachelor Of Engineering - Be, Mechanical Engineering

Activities and Societies: - Volleyball - Soccer - Badminton During my final year project, I have investigate the strength of aluminium.

Science Stream

Activities and Societies: - Video Creator During one year matriculation programme, I have done many video presentation competition with my.

Science Stream

Activities and Societies: - School representative for sports category I have represent my school in Cricket and Chess Championship between.