Adlin Vishal Fernandes Email and Phone Number

• Greeted guests and ensured all check-in and check-out procedures were accurately followed.• Answered inquiries regarding hotel services, dining, and entertainment, providing exceptional customer service.• Ran the night audit correctly, posting charges when necessary.• Ensured all tasks were completed, maintaining a professional image and ensuring the safety of the hotel.

• Assisted with guest check-in for late arrivals, ensuring a smooth and efficient process.• Maintained the cleanliness and safety of hallways, public areas by cleaning and sanitization procedures.• Responded to guest inquiries and requests in a timely manner, providing exceptional customer service.• Provided administrative support to reception and front office staff.• Successfully resolved guest complaints and disputes, ensuring guest satisfaction and maintaining a positive hotel image.• Received positive feedback from guests for exceptional customer service and problem-solving skills.

- Processed batches of invoices for payment in a timely manner.- Processed international payments, ensuring proper currency conversion and adherence to international regulations.- Analyzed and rectified inconsistencies between invoices, purchase orders, and contracts, resulting in a 15% reduction in billing errors and improved cash flow.- Monitored accounts payable and receivable activity to ensure compliance with company policies and procedures.- Collected past due accounts in a timely manner.- Managed Accounts Payable and Receivable process for customers across EMEA and Asia region.- Assisted with month-end close process by preparing accruals and reconciliations.- Analyzed customer account balances to identify potential issues or areas for improvement.- Provided comprehensive documentation and supporting evidence to auditors during financial statement audits, ensuring accuracy and compliance with industry regulations; facilitated seamless audit process and achieved 100% compliance.- Reconciled bank statements against company's general ledger accounts on a regular basis.- Generated aged trial balance reports to assist with collection efforts on delinquent accounts.- Worked closely with other departments such as sales and operations to ensure accuracy of billing information.

- Manage the complete invoicing cycle, including the creation, validation, and distribution of invoices to clients.- Manage day-to-day accounting tasks, including accounts payable and receivable.- Processed accounts payable and accounts receivable transactions with a high degree of accuracy.- Perform all monthly bank reconciliations, and post bank transactions into the Finance system and resolve discrepancies in a timely manner.- Recording day to day transactions such as sales, purchases, payments and receipts and other entries in accounting software.- Collaborated with senior accountant to support audit processes.- Analyzed customer account balances to identify potential issues or areas for improvement.- Assisted with month-end close process by preparing accruals and reconciliations.- Assist in the preparation and analysis of financial statements, ensuring accuracy and compliance.

- Assisted in preparing monthly, quarterly and annual financial statements for company review.- Maintained and reconciled general ledger accounts.- Performed account reconciliations, including bank reconciliations.- Processed journal entries to record transactions accurately.- Provided support for accounts payable and receivable functions, including invoice processing and payment posting.