Adlin Thasian Email & Phone Number

Deploying Workstations, Mobile devices, Printers and Peripherals. Installing, diagnosing, repairing, maintaining, upgrading softwares and hardwares to ensure optimal workstation performance on client devices. Respond to user service request in an accurate fashion to provide timid end user assistance. End user system management through SCCM and Intune with experience in Domain administration, Group policy modification and vulnerability management through security tools. Review cyber security reported threat and update windows patching accordingly. Handled Change/SLA/Asset Management, Audits and Business reports using ITSM - Service Now Microsoft Excel, Power point.