Focused on driving business development and ensuring full compliance for a startup group of companies. Primary responsibilities include overseeing statutory registrations, licensing, and maintaining adherence to regulatory requirements. Key Highlights:1. Managing statutory registrations including EPF, SOCSO, EIS, HRDC, and PCB.2. Leading salary calculation, projection, and payment processes for staff and projects.3. Establishing and maintaining a comprehensive database system via Google Drive.4. Implementing and optimizing systems such as SQL Payroll and SQL Account.5. Setting up webmail and domain infrastructure.6. Handling business registrations and licensing, including JTKSM License C, Personal Data Protection Commission and Local Authority (Pihak Berkuasa Tempatan), Ministry of Finance (MOF), CIDB and others7. Overseeing vendor registrations with key partners such as Petronas, Felda, FGV, and Felcra.8. Managing agency registration processes, including FOMEMA.9. Coordinating embassy registrations, specifically with the Embassy of The Republic of Indonesia in Kuala Lumpur.10. Collaborated with auditors and company secretaries to ensure compliance with SSM regulations, including accounting, auditing, taxation, annual returns, and the preparation of audited financial statements.11. Liaised with relevant agencies and authorities for foreign worker management, including the Foreign Workers Centralised Management System (FWCMS), the Immigration Department of Malaysia (JIM), the Embassy of Nepal, and the High Commission for the People's Republic of Bangladesh.12. Initiated the ISO 9001:2015 Quality Management Systems (QMS) certification process as part of the company’s business growth objectives.13. Led efforts on human rights and Anti-Trafficking in Persons and Smuggling of Migrants (ATIPSOM) compliance to ensure all foreign workers were legally employed and placed.

An accomplished QHSE management professional with extensive experience in developing, implementing, and improving Integrated Management Systems (IMS) within large-scale projects. Demonstrates expertise in audit planning, compliance, and fostering continuous improvement. Key Highlights:1. Spearheaded the development, implementation, and continuous improvement of the IMS for the SPZ Consortium-RAPID Pengerang project, enhancing efficiency and ensuring compliance with international standards.2. Conducted comprehensive gap analyses to align ITB, tender, owner, and site requirements with project deliverables, ensuring full compliance at each project stage.3. Enhanced customer satisfaction through effective application of the management system, driving continual improvement while ensuring conformity with statutory and regulatory requirements.4. Led the tier 1 internal audit planning and preparation, ensuring compliance with RAPID PMC requirements and fostering organizational accountability.5. Oversaw the implementation and maintenance of the IMS Manual, Procedures, Work Instructions, and forms, ensuring consistency and standardization across the organization.6. Appointed as Management Representative (MR) for certification bodies, successfully navigating the certification process and maintaining ongoing compliance.7. Collaborated with top management to develop company policies that align with standards, organizational needs, customer expectations, and legal requirements.8. Reviewed administrative, technical, and commercial tender requirements to ensure full compliance with regulatory and contractual standards.9. Led the Project Management Team (PMT) overseeing a service contract valued at RM 15 million and managing up to 150 security personnel.10. Developed training and development modules to enhance the competency and skills of hired security personnel.

A dedicated QHSE professional with extensive experience in safety, health, quality, and environmental management, specializing in the development and implementation of management systems that adhere to international standards and industry best practices. Proven success in leading teams through ISO certification processes, audit planning, and compliance management, with a strong focus on customer satisfaction and continuous improvement.Key Highlights:1. Safety and Health Officer (SHO) trained, ensuring adherence to safety regulations and fostering a safe working environment.2. Led the development and implementation of a comprehensive QHSE management system, aligning with international standards to enhance operational efficiency.3. Played a pivotal role in achieving ISO 9001:2008 certification for FES Equipment Services Sdn. Bhd., underscoring a commitment to quality management and process optimization.4. Planned and executed internal and supplier audits, ensuring regulatory compliance and identifying key areas for improvement.5. Established a streamlined document control system, improving accessibility and safeguarding the integrity of critical records.6. Monitored quality inspection and testing for incoming, in-process, and outgoing materials to ensure compliance with quality standards.7. Liaised with external calibration service providers, overseeing the calibration of monitoring and measuring equipment for accurate, reliable data.8. Conducted customer satisfaction surveys and managed quality-related customer complaints, ensuring prompt resolution and maintaining high satisfaction levels.9. Analyzed quality management data, driving continuous improvement initiatives through supplier evaluations, audit results, customer feedback, and product quality assessments.10. Successfully obtained the Petronas license for FES Equipment Services Sdn. Bhd., demonstrating compliance with industry standards and unlocking new business opportunities.

Accomplished Quality Management Representative (QMR) with a proven track record of achieving full compliance with ISO 9001:2008 standards. Expertise in conducting gap analyses, leading audits, and implementing effective Quality Management Systems (QMS) to drive customer satisfaction and continuous improvement. Acted as the management representative during certification and surveillance audits, collaborating closely with Certifying Bodies.1. Performed ISO 9001:2008 gap analyses to evaluate organizational readiness and address deficiencies.2. Developed and implemented comprehensive QMS frameworks, improving customer satisfaction and meeting compliance requirements.3. Led both internal and external audit planning, ensuring the organization was fully prepared for thorough assessments.4. Ensured adherence to the Quality Manual, Procedures, and Work Instructions, maintaining regulatory conformity.5. Drove continuous improvement initiatives that enhanced overall customer satisfaction.6. Managed the calibration program for measuring equipment, ensuring traceability and evidence of conformity.7. Developed and maintained a QA/QC department database to improve traceability and efficiency.8. Monitored inspection activities, ensuring alignment with quality requirements and standards.9. Committed to delivering excellence in quality management and fostering a culture of continuous improvement.

Key Highlights:1. Experienced Technical Support Professional skilled in troubleshooting product returns and delivering comprehensive after-sales support to enhance customer satisfaction.2. Strong communication and problem-solving abilities, enabling precise resolution of customer issues.4. Proficient in managing raw materials for blast furnace steel production, including iron ores, coke, coal, and flux, ensuring procurement and handling processes meet quality standards.5. Acted as a key liaison between surveyors and the company, facilitating draft surveys at Penang port and conducting meticulous sampling, sample preparation, and chemical analysis of bulk raw materials.6. Expertise in utilizing X-Ray Fluorescence (XRF) machines for accurate sample analysis and interpretation of results.7. Conducted on-site sampling at iron ore mines in Johor, Perak, and Terengganu, ensuring compliance with quality specifications.8. Introduced an Advanced Data Entry system for monitoring sampling results, streamlining processes, and improving operational efficiency.9. Passionate about delivering exceptional customer service, fostering cross-functional collaboration, and continuously improving operational processes.10. Demonstrated dedication, strong work ethic, and a consistent track record of exceeding expectations in fast-paced, dynamic environments.