• Developed and maintained multiple Management Dashboards using Tableau and Microsoft PowerBI Tools.• Processed all Ad Hoc report requests from management team.• Built out Professional Billing Payor Reimbursement Contracts.• Improved User Audit and Review process for better grading efficiency for department Supervisors.

• Prepared and coordinated distribution of various month-end reports for Internal Revenue Cycle and External Senior Leadership use.• Performed detailed summary analysis of revenue cycle performance patterns, trends, and root cause.• Created spreadsheet to calculate Individual Revenue Cycle User Performance as well as overall Revenue Cycle Team Performance for identified scorecard metrics.• In partnership with Revenue Cycle Director and Market Leaders, successfully developed KPIs and… Show more • Prepared and coordinated distribution of various month-end reports for Internal Revenue Cycle and External Senior Leadership use.• Performed detailed summary analysis of revenue cycle performance patterns, trends, and root cause.• Created spreadsheet to calculate Individual Revenue Cycle User Performance as well as overall Revenue Cycle Team Performance for identified scorecard metrics.• In partnership with Revenue Cycle Director and Market Leaders, successfully developed KPIs and explored reasons for performance fluctuations.• Monitored market performance on identified KPIs and assisted in workflow improvement any performance deterioration.• Developed and maintained revenue cycle database dashboard visuals (Mode) for reporting of financial data. Show less

• Joined department leadership team.• Developed and maintained staff productivity metric reports/dashboards for department management.• Continued to run weekly revenue reports from our internal billing system (Epic).• Redesigned department work queues along with AR Manager and IT department.• Processed all Ad Hoc report requests from management team.• Continued preparing cost-to-payer reimbursement analysis on all vaccines and medications administered in PPG offices.

• Ran daily and weekly revenue reports from our internal billing system (Epic).• Converted billing system report extracts into easy-to-use excel and pdf formats and delivered to department management.• Prepared cost-to-insurance payer reimbursement analysis for all vaccine and medication orders for each private practice within health system.• Assisted in leading revenue management meetings with department management team.• Worked with Information Technology Team to ensure proper… Show more • Ran daily and weekly revenue reports from our internal billing system (Epic).• Converted billing system report extracts into easy-to-use excel and pdf formats and delivered to department management.• Prepared cost-to-insurance payer reimbursement analysis for all vaccine and medication orders for each private practice within health system.• Assisted in leading revenue management meetings with department management team.• Worked with Information Technology Team to ensure proper billing builds were present in Epic.• Developed new and updated existing reports in Epic and corresponding files in Microsoft Office Applications for better overall efficiency.• Worked with department managers to develop and sustain staff productivity metrics and reporting. Show less

- With the backing of an experienced and well diversed team of financial professionals, I help clients set and attain long-term financial goals.- Offer clients wind range of services that protect the financial well-being of them and their families.

Medical Assistant Program Re-Accreditation• Acted as board member from a non-medical profession.• Discussed the addition of different courses that could be useful for Medical Assistants upon graduation.• Informed board of expectations of Medical Assistants from non-medical and patient perspectives.• Addressed results of 2014 Annual Report from Medical Assisting Education Review Board.• Discussed strategies to improve the declining percentage of employer returned surveys.

In March 2013, I took a lateral position to a different department within the Lending Division.- Responsible for updating payments and making daily adjustments of internal accounting general ledgers.- Coordinates with Mortgage department personnel with loan quality control procedures.- Typing and maintaining accurate departmental reports and records.- Responsible for administrative duties related to selling mortgage loans to secondary market.- Acknowledged for excellent… Show more In March 2013, I took a lateral position to a different department within the Lending Division.- Responsible for updating payments and making daily adjustments of internal accounting general ledgers.- Coordinates with Mortgage department personnel with loan quality control procedures.- Typing and maintaining accurate departmental reports and records.- Responsible for administrative duties related to selling mortgage loans to secondary market.- Acknowledged for excellent member service. Show less

- Maintained alarm panel codes for building personnel.- Performed and reported monthly security checks to maintain compliance guidelines set by internal auditors.- Worked directly with security vendor technicians during service calls.- Trained new building personnel on security procedures.- Led bi-annual meetings to keep building staff up to date on procedure changes.

In November 2011, I interviewed for and was offered a promotion, which I accepted, for a Collector position within the Lending Division of Directions Credit Union.- Contacted members about deliquent loans, setup payment arrangements, and accepted payments.- Ordered repossession of collateral.- Organized file drawers and transferred aged collections to an external storage facility.- Scanned deliquent loan documents to our electronic system.- Recognized for exceptional… Show more In November 2011, I interviewed for and was offered a promotion, which I accepted, for a Collector position within the Lending Division of Directions Credit Union.- Contacted members about deliquent loans, setup payment arrangements, and accepted payments.- Ordered repossession of collateral.- Organized file drawers and transferred aged collections to an external storage facility.- Scanned deliquent loan documents to our electronic system.- Recognized for exceptional ability to work within a team atmosphere. Show less

- Performed basic teller duties; member deposits/withdrawals, posting loan payments.- Assisted members with problems and generated solutions.- Sold members on different products that credit union offers that would be beneficial to the member.- Acted as head teller for two years.- Recognized for outstanding member service.

- Coached high school boys Catholic Youth Organization (CYO) basketball team.

-Unloaded trucks containing secured documentation.-Handled the shredding of those secured documents.-Loaded trucks in preparation of pickups.-Maintained records of unloaded materials and reported to billing department.

- Stocked and maintained shelves in grocery, dairy, and frozen food departments.- Directed customers to products.- Organized stockroom for easy access to products.- Sorted pallets from delivery trucks.