Adnan Khan Email & Phone Number

Buffalo, NY, US

Buffalo, New York, United States

Toronto, Ontario, Canada

• Led the successful execution of a $14.5 Million program, overseeing the deployment of Salesforce Financial Services Cloud (FSC) and the integration of 19 applications, managed internally and externally.
• Set up meetings with the team for Story Point estimations, Sprint Planning, daily Scrums, Backlog Refinement, Sprint Reviews and Retrospectives.
• Working closely with Business Stakeholders on Backlog refinement during sprint-based development and QA cycles, and monitoring progress through recurring touchpoints.
• Implementing a rigorous testing regimen using knowledge of Test-Driven Development (TDD) and Acceptance Test-Driven Development (ATDD), conducting multiple mock/dry runs within Confluence to validate the effectiveness.
• Initiating Change tickets in ServiceNow to secure approvals for Salesforce FSC deployment and data migration, maintaining a structured change management process.
• Effectively managing the team's time allocation using Clarity, optimizing productivity through insights.

Markham, Ontario, Canada

• Collaborated with Validation teams and planning multiple projects to align with overall program goals and timelines, and prepare for launch of AMD’s Radeon Graphics cards, including HW and SW components.
• Worked across teams to determine the quantities of each card required with specific configurations.
• Created training materials to order the right video cards with the correct matching components.
• Established Data base location and folder hierarchy for mainline and branch releases.
• Used JIRA and PowerBI to manage defects and use dashboards to report on team’s validation progress.
• Worked closely with upper management to present reports on progress and provide insights.

Kitchener, Ontario, Canada

• Managed the Release train for programs and Workstreams within the Print Ecosystem, including Printer Back-end/Portal and Mobile apps.
• Interfaced with Development and QA POD teams to understand in-flight program scope, timelines, dependencies and risks.
• Led efforts to resolve key Project conflicts and establish appropriate resolution paths to mitigate risk exposure.
• Utilized Jira query language (JQL), Structure boards and Looker dashboards as necessary to highlight and present key relevant data for Senior Leadership.
• Ramped up Release Management team by dividing up active programs into Value Streams to align with org-wide Scaled Agile Framework (SAFe) implementation..

Toronto, Ontario, Canada

• Managed a portfolio of applications used by TELUS store personnel as well as end customers for Wireless offerings. Software areas include UI, Authentication and Web Services
• Oversaw multiple multi-$M projects in coordination with onshore and offshore QA teams, managing personnel as well as their monthly billing to closely monitor cost over-runs and variances.
• Guided the PMO management to identify gaps in Agile thinking and culture and worked at VP level to smooth out the transition from hybrid Waterfall/iterative to proper Agile dev and QA practice
• Worked closely with dev teams and Product owners on the Scrum ceremonies but also practiced Kanban as method to track progress (in addition to team velocity, burndown charts and story backlogs)
• Successfully transitioned to a DevOps model and following Continuous Delivery, started releasing regularly scheduled MVPs on-budget and on-quality.

Scarborough, ON

• Managed a portfolio of 400+ BMO branches and office towers that exhibited Network latency causing Salesforce transactions to see significant delays.
• Planned and coordinated work with all Telecom vendors and BMO technical resources as per project plan and Work Breakdown Structure (WBS).
• Developed complete test methods and plans for Salesforce upgrades, including requirements analysis, test case creation, test execution, and defect management.
• Collaborated closely with Salesforce administrators, developers, and business stakeholders to understand project objectives, needs, and expected outcomes.
• Established and maintained QA processes and standards for Salesforce projects, ensuring consistency and best practices across the organization.

Kitchener, Canada Area

• Led and coached multiple Scrum teams concurrently towards successful and regular MVP releases of the Igloo Intranet SaaS solution.
• Facilitated Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews and Sprint Retrospectives.
• Worked closely with the Product Owners on Backlog maintenance and breaking epics into user stories.
• Fostered a culture of transparency, open collaboration and continuous improvement within the Scrum teams.
• Mediated defect management meetings during sprints using JIRA and advocated best practices.

Brampton, ON

• Led QA and Release efforts for Multi-$Million and Multi-vendor IPTV/LTV/VOD project.
• Relied on extensive experience with client applications on Mobile (iOS and Android) as well as web clients for Windows and Mac to strategize an efficient and risk-mitigating testing plan.
• Orchestrated manual and automated test execution utilizing WireShark, Selenium Webdriver (Java), TestNG, Appium and Jenkins. Used HP QC/ALM for Test Case management
• Oversaw release of web application (Chrome and Safari) with vendor teams in a DevOps environment.
• Used JIRA to raise defects, exchange notes with developers and to conduct daily defect triage meetings.
• Utilized HP ALM for internal defect management, test case, execution and to create reports of test progress for communication to upper management.

Toronto, Canada Area

• Facilitated all Sprint ceremonies: Sprint Planning, Daily Scrum, Backlog Grooming/Refinement and Retrospective meetings as part of Cisco’s Videoscape deliverables
• Distilled User Journeys and Epics in JIRA and Confluence into manageable User Stories with Product Owner’s help, and passed the scope on to developers and test analysts
• Worked closely with the development leads to manage the Sprint Burndown chart
• Engineering Liaison for two of Cisco’s largest MSOs, while coordinating testing on engineering releases using SOAPUI as well as release candidate testing on-site at customer location
• Led defect triages across teams in Rally and QA Complete to align all stakeholders

Waterloo, ON

• Key member of Release Testing team for “Bring Your Own Device” (BYOD) Web portal, Smartphone and Tablet solution following Agile development methodologies.
• Developed test strategy from User Stories for next-generation BlackBerry Enterprise Server using Rally/JIRA and MKS Integrity.
• Testing client/server operations and service provisioning with manipulation of Oracle server database using SQL commands.
• Active participant in Scrum meetings reporting on test progress and issues found.
• Demonstrating superior defect/bug reporting skills with all relevant information acquired.

Toronto, Ontario

• Assembled and managed team of local and offshore QA analysts and automation engineers
• Supervised day-to-day testing of firmware and client apps for iOS, Android, Windows and Mac
• Played a key role in transforming development methodology to Agile using Scrum and Kanban principles
• Wrote and executed end-to-end test plans and test cases for Desktop, web and mobile applications manually as well as using Selenium and HP QTP 10 for client test automation
• Conducted twice-weekly bug reviews with US-based and offshore test teams
• Instrumental in release and launch of the “GenieGo” IPTV video streaming solution for DIRECTV (US)

Mississauga, ON

• Led a team of 5 testers to complete Multi-$M projects for TSA (USA) and CATSA (Canada).
• Translated Layman customer requirements into technical product-specific PRD.
• Performed V&V on suite of Threat Detection products running Delphi, Windows CE and Linux.
• Drafted Release Audit checklists to address areas such as lack of code reviews.
• Entrusted with super-user privileges in Borland Starteam to ensure best practices are followed for Labeling, Branching and Merging of source code.
• Wrote SW Build scripts utilizing Perl, Linux (Bash) and Windows Batch files and VMware.

Markham, ON

• Transformed firmware requirements (FRD, MRD) into effective Test Cases and Test Plans
• Managed defects in TestTrack Pro and created reports of resolved and known issues
• Completed thorough testing of fingerprint product using automated test applications
• Wrote and maintained numerous documents, including manuals and Release Notes
• Streamlined each product release for Manufacturing and Customer Support groups

Sunnyvale, California

• Initiated and wrote numerous V&V protocols to conform to specifications and user requirements.
• Developed command-line and GUI-driven programs/Test scripts to facilitate regression testing.
• Saved the company approximately $200,000 in field software patches per 6-month period.
• Coordinated Firmware and Software Builds within a complex development environment.
• Successfully performed Software patch releases and led junior team members
• Provided complete test-to-requirements trace-ability, ensuring test data/output is defendable in audits.