1-Restructured the management hierarchy and re-engineered workflow processes.2-Established the Shared Services department, managing HR, accounting, legal, IT, and procurement.3-Created organizational strategies and guidelines for the next 3 years.4-Developed SLAs and KPIs across departments to enhance operational efficiency.Prepared annual budgets, managed expenses, and improved cash flow.5-Preparing Company annual budget and managing staff and departments within approved budgetary guidelines.6-Responsible for setting up and executing governance, planning and reporting mechanisms seamlessly.7-Oversaw contract approvals for both private and public sector projects.8-Managed P&L, growth strategies, daily operations, and vendor relationships.

1-Managed HR, IT, supply chain, and finance departments, reducing costs and improving response times.2-Played a key role in change management and process re-engineering.3-Implemented ERP systems and established centralized customer care departments.4-Oversaw government construction contracts and monitored branch activities.5-Led strategic initiatives and built long-term vendor partnerships to drive business performance.

1-Restructured the company’s management hierarchy and established shared services and business development departments.2-Developed SOPs and policies for procurement and implemented SLAs and KPIs across departments.

• Worked with Symbios consultation firm as project manager to rewrite and update SLA, Policy, and SOP for the subsidiary company Food Unite Co. • Evaluate small business owned by the holding company to write the SOP and reengineer work process. • Creating organizational guidelines and guides for the small business owned by the holding company.• Conducting system processes improvement’s training sessions and workshops.• Conducting regular evaluations reports on organization performance for the company chairman.• Providing regular compliance reports to help with process improvement and corrective actions. • Providing leadership and a supportive working environment for the small business through supervision and training.• Take transactional analysis and mapping for all the most priority processes to improve the processes and help providing accurate SLAs and KPIs.

• Monitoring the integrity and availability of hardware, systems, and essential operation on daily bases.• Managing all the security system projects for the company customers.• Providing the great user experience possible by providing ongoing support and communication. • Improving workflow by reengineer work processes. • Working closely with management teams to design, plan, and implement technology for work process.