Proficient in Microsoft Power Platform stack (Power Apps, Power BI, Power Automate, Power Virtual Agents), Power Apps AI Builder, Power Apps Custom Connectors, SharePoint, and Dataverse.Building Collections, Tables, Relationships, and Business logic in Dataverse and SharePoint.Integration of Microsoft Power Platform Technologies.Participate in technical design sessions, collect, analyze, identify, and document functional requirements.Working with Power BI and Power Query.Develop visual Reports, KPI Scorecards and Dashboards using Power BI desktop.Connecting Data sources, importing data, and transforming data for Business intelligence.Proficient in inspecting, cleansing, transforming, and analyzing raw data to discover useful information.

Develop policies and procedures for the collection and analysis of data.Observing Data trends and recommend solutions for creating revenue and reducing loss.Discover areas of revenue loss and identify where improvements can be made to save the company money or increase profits.Create or discover new data procurement and processing programs.Perform data profiling to identify and understand anomalies.Use data to catch the pulse of current market trends to better assist company with profits.Generate weekly and monthly reports with market trends past and present.Responsible for providing information gathering, structured documentation and presentation of findings to all levels of management.In-depth understanding of the business environment and an interest in going beyond the obvious, delving into the source, the definition, philosophy, and foundational roots of a data element in order to create information.Voluntarily takes the first step to identify and address existing and potential obstacles, issues, and opportunities.Responsible for Performance Management of network and providing first level support in problem identification, troubleshooting, and resolution as provided by the Service Level Agreement (SLA).Follow up and Escalation of critical issues. Analyzing Root Cause during Network Outage.Benchmarking & Implementation of KPIs Threshold.Analysis of Traffic & Media Availability towards Other Mobile Operators & Landline Operators.Extraction of Daily Data for Performance Monitoring, Analysis and Reporting.Coordinated & inter-Connected with Telecom Operators of different Regions i.e. Telstra (Australia), China Telecom (China), Etisalat (UAE), Zain (KSA) & OmanTel (Oman).

Configuration and Installation of Databases and Application servers.Configuration of VoIP with International Telecom Operators i.e. AT&T, MCI, SingTel, IDT, Primus, TNZ.Hardware & Software Configuration & Troubleshooting of Soft Switches & Media Gateways.Performance Analysis, Capacity Planning and recommend Solutions Accordingly.Routing of International & national VoIP traffic for originating & terminating calls.Document Network Architecture and Topology changes, backup of configuration files.Quality Assurance, Analysis and testing of Network routes.Generating and analyzing ASR (Answer to Seizure Ratio) reports on daily basis.Coordination with International Carriers/Customers for converged solutions/faults.Planning of zone system for POPs of REDtone with respect to Telecom operators.