Adnan Khursheed Email & Phone Number

CitiGuard provides high quality manned and electronic security solutions - predominantly for the B2B market with work carried out accros the of UK.Specialties:Manned Services include - Security Guards, Retails Guards, Door Supervisors, Stewards, Event Security Staff, Mobile Security Patrols, Keyholding, Alarm Responce Services.Electronic Services include - Alarm Installation, CCTV Installation, Alarm Maintenance, 24/7 Alarm and CCTV Monitoring, out-of-hours call answering services, loan worker protection devices.

Listed skills include Cctv, Security Management, New Business Development, and Operations Management.

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  Operations Manager

  Citiguard

  Jan 2012 - Present

  Manned Services include - Security Guards, Retails Guards, Door Supervisors, Stewards, Event Security Staff, Mobile Security Patrols, Keyholding, Alarm Responce Services.Electronic Services include - Alarm Installation, CCTV Installation, Alarm Maintenance, 24/7 Alarm and CCTV Monitoring, out-of-hours call answering services, loan worker protection devices.My key Responsibilities within the company are:1. To work with clients(Retail, Residential, Events, and Corporate) and the operations team.2. To Interact with customers on regular basis in order to elicit customer requirements and issues, and log them to the requirement specification system. A report is prepared in accordance to the customer requirements and the presented it to the operations team to design and implement the solution.3. To communicate with company individuals across all locations on a monthly basis discussing their performance, in addition to providing training to the staff on sites updating their knowledge of the guiding policies and on customer service.4. To monitor performance of the security operatives and assure quality service and standard in order to get customer satisfaction. 5. Presenting weekly and monthly reports to the higher management in order to assess performance of the team and set targets

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  University Of Wales

  B