Set up, maintained, and administered SOHO networks, hardware, and software for small trucking businesses, including MS Server 2016, Active Directory (User Account & Group Policy Object Management), MS Remote Desktop, unmanaged switches, routers, and firewalls, Wi-Fi LAN APs.Performed installations, backups of data, and upgrading of systems, including MS Windows 7 – Windows 11, and Mac OS and iOS for workstations and mobile devices.Provided end-user support by configuring, upgrading, and regularly patching; troubleshooting issues raised by clients, ranging from PCs and software/hardware to printers/scanners.Set up, installed, and maintained 3CX pre-managed VoIP systems.Developed and maintained websites for clients using HTML & CSS, and WordPress.Maintained and updated clients' databases and executed various other general administrative tasks.

Run a complete operation of managing my relatives’ small trucking company, including its IT systems.Performed regular training for new and existing employees in accordance with all federal, state, and local laws and regulations for the industry.Scheduled and executed weekly billing and all accompanying accounting procedures, and database maintenance.

I used OSINT tools to discover and collect digital and non-digital data and footprints to assess vulnerabilities and threats to the Mission's primary objective - A Safe and Secure Environment.Through counter-intelligence measures, and mainly via social networks, identified and tracked the activities of potential rogue players.Maintained and updated the Collection database and provided reports on a case-by-case basis.Closely cooperated and exchanged data and findings with the IT section of the Mission.Analyzed findings, developed, updated, and presented summaries/reports to superiors.

Managed the Construction Design Office operations for the US DoD in Bagram Airfield military base.Used Autodesk AutoCAD software to prepare, create and update maps, images, and GEOINT products for the US military forces.Maintained, updated, and troubleshoot the Office's database.Maintained liaison with various US military teams and PoCs.