• Plan and monitor the day-to-day running of business to ensure smooth progress• Supervise staff from different departments and provide constructive feedback• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements• Oversee customer support processes and organize them to enhance customer satisfaction• Review financial information and adjust operational budgets to promote profitability• Manage relationships/agreements with external partners/vendors• Evaluate overall performance by gathering, analyzing and interpreting data and metrics• Write grant proposals and documents research projects• Research, identify and qualify potential corporate clients• Prepare tenders, EOIs and pitches for new business opportunities• Manage relationships/agreements with external partners

Simple Plan BD was rebranded as Innovi in 2012.• Maintain communication with clients• Manage a team of graphics designers and web developers• Create graphics designs, copywriting, and web development for different projects

• Plan and coordinated different development projects• Assist in research for ‘Entrepreneurship for Economic Development project• Prepare proposals and pitch presentations for IT development projects• Attend meetings with head of departments for new business opportunities