Adnan Shahid Email & Phone Number

Ellicott City, Md, Us

Greater New York City Area

Kuala Lumpur, Malaysia

Provide Support & Administration of Client Workstations troubleshoot and take remedial actions. Support Servers running Windows and Linux operating systems;Technical Support• Installation and support of Client workstations (WinXP,Vista,Win7)• IT infrastructure support relating to technical issues involving applications, as well as virtual environments built on Citrix, VMware.• Support services for Microsoft related technologies: Windows Server, Active Directory… Show more Provide Support & Administration of Client Workstations troubleshoot and take remedial actions. Support Servers running Windows and Linux operating systems;Technical Support• Installation and support of Client workstations (WinXP,Vista,Win7)• IT infrastructure support relating to technical issues involving applications, as well as virtual environments built on Citrix, VMware.• Support services for Microsoft related technologies: Windows Server, Active Directory, Exchange etc• Performs and monitors backup and recovery activities• Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security• Troubleshooting of any IT infrastructure related problems that might arise in a corporate environment.• Remote access solution implementation and support: VPN, Terminal Services, and Citrix• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages• Creation and maintenance of OS images using industry leading solutions• New user PC/Notebook deployments and granting relevant network access.• Manage IT Infrastructure implementation and/or upgrades. Show less

Kuala Lumpur, Malaysia

• Monitors performance of hardware, software and network systems.• Manage a team of Network and Support staff to provide support to the end-users in IT related issues such as technical support, service desk, computer issues, IT operations issues, network analysis and installation.• Support Microsoft Environment inclusive of products like Windows Clients (XP/Win7/Win8), Windows Servers (2003/2008) etc.• System setup & configuration (Anti-virus, Outlook email, etc)… Show more • Monitors performance of hardware, software and network systems.• Manage a team of Network and Support staff to provide support to the end-users in IT related issues such as technical support, service desk, computer issues, IT operations issues, network analysis and installation.• Support Microsoft Environment inclusive of products like Windows Clients (XP/Win7/Win8), Windows Servers (2003/2008) etc.• System setup & configuration (Anti-virus, Outlook email, etc) • Installs and tests application and system software.• Tests and maintains communications equipment.• Installs, sets up, tests and diagnoses hardware equipment.• Support Local Area network & Wide Area network hardware, protocols, services and management.• Support PC microcomputers, related peripheral equipment and networking.• Support Microsoft NT Server network operating system• Support Windows based software applications including Word, Excel, MS Query, Access and Powerpoint.• Provide services for the Data centre operations: Backups, Monitoring, LAN, WAN• Work with the Technical team to resolve any technical issues, escalate issues to this team as required Show less

Kuala Lumpur, Malaysia

Technical•Handle local Area Network and Wide Area Network (communication with Head office in Dubai)•Mail Server. Lotus Notes and Hardware.•Support Microsoft NT Server network operating system.•System setup & configuration (Anti-virus, Lotus Note email, etc)•Monitoring & managing the server room (Server & network devices)Functional•Computer operations administration (Update policy, software license, invoices, etc)•Handled Business… Show more Technical•Handle local Area Network and Wide Area Network (communication with Head office in Dubai)•Mail Server. Lotus Notes and Hardware.•Support Microsoft NT Server network operating system.•System setup & configuration (Anti-virus, Lotus Note email, etc)•Monitoring & managing the server room (Server & network devices)Functional•Computer operations administration (Update policy, software license, invoices, etc)•Handled Business software.•Shipments documentation and Store keeping.•Monitors performance of hardware, software and network systems Show less

Rawalpindi, Pakistan

•To handle the IT Administration.•Managing 100 Computers for students.•Windows 2000 Server, workstation and Windows XP Configurations.•Technical support of Hardware and Networking Problems.•Implementing Securities.

Bachelors In Commerce, Commerce

Matriculation, Science