Adnan Shamsuzzoha Email & Phone Number

Toronto, Ontario, Canada

• Provide proof reading and script writing services to promote classes and shows.• Coordinate, train, and manage team of volunteers to run tri-annual student recitals.• Demonstrated leadership in customer retention initiatives with proven results.• Train staff and provide planning and organizational support to all events and initiatives. • Working with multiple platforms on google and social media to deliver best results in maintaining customer satisfaction.• Create and… Show more • Provide proof reading and script writing services to promote classes and shows.• Coordinate, train, and manage team of volunteers to run tri-annual student recitals.• Demonstrated leadership in customer retention initiatives with proven results.• Train staff and provide planning and organizational support to all events and initiatives. • Working with multiple platforms on google and social media to deliver best results in maintaining customer satisfaction.• Create and maintain company policies to better ensure customer satisfaction.• Oversee multiple departments (costume, marketing, teaching, administration and weddings) to ensure projects are well resourced, and meeting deadlines and expectations.• Coordinate with all vendors (studio bookings, external hires, general purchasing) and first point of contact for all invoice inquiries. Show less

Toronto, Ontario, Canada

• Teach classes on a daily basis (over ZOOM and in-person), breaking down complex principles and concepts to simpler and digestible forms.

Toronto, Ontario, Canada

• Oversee all artistic ventures for company, ensuring proper quality and vision is maintained.• Schedule artists for events/classes/workshops, etc. as required.• Coordinate with vendors and negotiate terms of involvement and compensation.• Market to, and coordinate with clients to create tailored customer-oriented experiences that allow for their vision to come to life, while being balanced with available resources.• Work closely with multiple departments to ensure highest… Show more • Oversee all artistic ventures for company, ensuring proper quality and vision is maintained.• Schedule artists for events/classes/workshops, etc. as required.• Coordinate with vendors and negotiate terms of involvement and compensation.• Market to, and coordinate with clients to create tailored customer-oriented experiences that allow for their vision to come to life, while being balanced with available resources.• Work closely with multiple departments to ensure highest quality of successful events.• Organized multiple successful shows, projects, and events including 'Santosha', 'Bollywood Reimagined', and multiple performances in queer Bollywood events. Show less

Toronto, Canada Area

• Involved with, and support team with event planning and administrative requirements.• Manage talent and media requirements during events. • Ensure smooth flow of event with creative problem solving skills.

Toronto, Ontario, Canada

• Facilitate operational processes, coordinating with customer, accounts team and vendors to maintain and improve processes and client experiences.• Handle busy phone lines with a 3-member team.• Responsible for handling all accounts receivable and accounts payable for the branch - all payments and customer disputes resolved within 2 days.• Responsible for customer care management regarding disputes, special inquires, custom quotes, etc.• Work under tight and shifting deadlines,… Show more • Facilitate operational processes, coordinating with customer, accounts team and vendors to maintain and improve processes and client experiences.• Handle busy phone lines with a 3-member team.• Responsible for handling all accounts receivable and accounts payable for the branch - all payments and customer disputes resolved within 2 days.• Responsible for customer care management regarding disputes, special inquires, custom quotes, etc.• Work under tight and shifting deadlines, while maintaining the best service and quality under expatiated urgency. • Coordinate with couriers on a needs basis for returns, mail, etc.• Order supplies and PPE to ensure safety of workers within branch.• Handle guest log book and ensure all visitors have the proper PPE while visiting the premises.• Coordinate all cash and bank transactions for the branch, including book keeping, entering cheques and bank deposits.• Conduct internal audits for branch in order to ensure compliance with company policies.• First point of contact for all safety related incidents, and lead weekly meetings discussing various safety topics. Show less

Downtown Toronto

• Responsible for clean and detailed paperwork within branch.• Manage any and all customer disputes and special inquiries in a timely fashion.• Provide Administrative support to office team.• Responsible for all cash and petty cash within branch and assisting manager with cheque requests, entering and scanning receipts and generate cash reports.• Maintain and order office and shop supplies.• In charge of specialty “re-renting” – coordinating logistics for specialty items… Show more • Responsible for clean and detailed paperwork within branch.• Manage any and all customer disputes and special inquiries in a timely fashion.• Provide Administrative support to office team.• Responsible for all cash and petty cash within branch and assisting manager with cheque requests, entering and scanning receipts and generate cash reports.• Maintain and order office and shop supplies.• In charge of specialty “re-renting” – coordinating logistics for specialty items i.e. order from vendors, organize transport to and back, payments. Show less

Toronto, Canada Area

• Involved in all office administration process: including data entry, customer service, file organization, fee collection, event planning, and social media engagements.• Developed and implemented spreadsheets using advanced excel formulas which resulted in increased efficiency and productivity. • Provide proof reading and script writing services to promote classes and shows. • Trained staff and office personnel in office procedures and troubleshooting. •… Show more • Involved in all office administration process: including data entry, customer service, file organization, fee collection, event planning, and social media engagements.• Developed and implemented spreadsheets using advanced excel formulas which resulted in increased efficiency and productivity. • Provide proof reading and script writing services to promote classes and shows. • Trained staff and office personnel in office procedures and troubleshooting. • Trained students in dance from ages 4+and higher, including seniors and students with disabilities. • Managed costume warehouse and, coordinated with vendors and oversaw staff within the Costume Department. Show less