I am a dedicated and results-driven Defense Contractor Manager. I have 28 years experience in leading aircraft configuration control, problem resolution, development and management of all modifications. I employ a deep understanding of the maintenance plans and scheduling career field and am sharp and focused on planning. I drive customer-focused solutions to execute mission goals, ensure program objectives, milestones, and make sure priorities are met or are exceeded for assigned aircraft. As a liaison between customer and program management by providing status reports, schedules, and data, I collaborate with external contractors to provide technical solutions to complex system problems. I am an expert in integrating personnel from diverse organizations into a cohesive mission-oriented team and am a proven leader who understands customer service and satisfaction. I strive to guarantee customer satisfaction through ethical and qualitative on-the-job performance with the primary goal to effectively support the tasking and to minimize downtime. I am a safety professional trained in Operational Risk Management as well as safety policy and regulations. I am a talented leader with significant experience as a manager/supervisor in both military and civilian organizations. I am profoundly effective in working with a variety of audiences and cultures as a result of several international positions. I hold a Master's in Business Administration from from the University of Maryland Global Campus and a bachelor’s degree in Industrial Management and Applied Engineering from Southern Illinois University, and currently have a secret security clearance.