Applications Development Leadership: • Blending managerial skills with hands-on development expertise.• Completing the entire Software Development Life Cycle (SDLC), I deliver e-commerce websites and ERP applications, actively participating in every stage, from design and coding to development, thorough testing, and successful deployment.• Overseeing feature enhancements, bug fixes, and new application development.• Ensuring technology solutions align with organizational objectives for efficiency and improved outcomes. Cloud infrastructure Management • Overseeing critical elements, such as Application Load Balancers (ALB), Elastic Compute Cloud (EC2) instances, Relational Database Service (RDS), Elastic Container Service (ECS), and efficient data storage with Amazon S3.• Expertise in AWS for resilience, scalability, and performance optimisation.• Active engagement with AWS for resource maintenance and optimisation, including fine-tuning ALBs, ensuring seamless EC2 operation, managing RDS, orchestrating ECS tasks, and efficient data storage.• Contributions to the robustness and scalability of IT infrastructure, striking a balance between innovation and stability for digital evolution. This has played a pivotal role in equipping Budget Pet Products to thrive in a dynamic and competitive market.

Systems Engineering and Applications Development: • Excelling in delivering exceptional application support following ITIL best practices.• Implementing change management, including planning and initiating change.• Developing customized business applications for valued clients.• Providing technical advice to clients to address business needs.• Simultaneously overseeing the management of clients’ IT infrastructure.• Ensuring seamless alignment of technology solutions.• Technology solutions can be on-premises or in the cloud.

IT Service Delivery Engineer:• Expertise in managing ERP landscapes with a focus on optimal performance and availability.• Prioritization of effective Change and Release Management following ITIL principles.• Strong proficiency in installation, configuration, and administration of ERP systems.• Ensuring seamless integration of ERP systems with business requirements.• Commitment to compliance and best practices, including system backups and disaster recovery.• Meticulous documentation of IT processes and procedures.• Staying updated on the latest ERP technologies.• Providing valuable recommendations for system enhancements and improvements.

Support variety of SAP system and work directly with the clients.Standard SAP System monitoring, troubleshooting and system performance evaluation.Perform SAP related projects such as system installation, upgrade and patching.

I Performed System Maintenance and Configurations of Unix Workstation, Satellite Monitoring Softwares. I also manage the Network Infrastructure.I was involve in the integration of the network connection between offices located to different countries to facilitate the migration of the company;s communication satllite.

Lead the System Administration GroupMaintain Hardware and Software integrity of Satellite Monitoring ServerMaintain Hardware and Software integrity of the company’s Enterprise Planning Application.Administration of Local Area NetworkAdministration of Wide Area NetworkProvide Windows desktop user support.Coordination with various IT service provider/supplier for project’s IT Requirements.Coordination with different department and sister company in ensuring the full reliability of various satellite operation equipment, Enterprise Planning Applications, Network Infrastructure.