Passionate for driving excellence in professional services delivery. Committed to fostering economic and social sustainable development across diverse industries. My mission is to anticipate and exceed customer needs, cultivating unique and personalized experiences that leave a lasting impact. I specialize in creating and nurturing long-term client relationships, ensuring they feel valued and empowered. Together, let's shape success stories, deliver exceptional value, and drive sustainable growth.

Responsible of Bring IT´s Operations office in Guadalajara, México.Responsible for operations department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals. Develop and maintain department procedures, metrics and key performance indicators to measure operations, develop and measure improvement targets and achievements and/or support changing business requirements.Develop strong operational relationships with key customers and partners.Manage a portfolio of platform implementation projects on schedule, within budget and with high customer satisfaction.Partner with the Sales team and assist in project pre-qualification and scoping to ensure that high quality deals are sold that will lead to customer success. Evaluate the roadmap for a customer’s long-term vision, helping to sell services that appropriately match their business needs.

Responsible for planning and coordinating all aspects of internal information system-specific projects from initiation to delivery. Create strategies for risk mitigation and contingency planning. Perform feasibility and needs/impact assessments. Identify, analyze and implement new customer requirements. Communicate and maintain projects progress and status reports to project´s Steering Committee. Manage Projects with teams across different regions (Americas, EMEA, Asia).

Software Quality Assurance Engineer for Flextronics´ MES (Manufacturing Enterprise Software). Main functions include: Test Planning, Test Design and Execution, Test Reporting and analysis, Test Environment administration and Test Project Management for Corporative Shop Floor Control Systems.

BOM (Bill of Materials) Analysis; ECOs (Engineering Change Orders) Management (Analysis & Implementation); Project Management on Customer Requirements; New Product Introduction