Adolfo Tezna Mendoza Email & Phone Number

Paris, Fr

Paris Et Périphérie

Clichy

Management and development of an account portfolio in the Spanish-speaking and French-speaking zones for metallurgical industry productsTake requests from customers, address their needs and manage the process from the quote to the after-sales serviceAnswer customer enquiries on product availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately.Communicate with staff from other areas in the organization, such as production, warehouse, transport, or distribution, to confirm the status of orders and resolve customer complaints.Use databases or other computerized systems to maintain up to date customer records; to track the status of orders and deliveriesResponsible of purchase orders linked to customer orders.Establishment of price lists through database extractions (QlikView) and use of Excel Macros for analysis of price variations and creation of commercial offers.

Région De Paris, France

Gestion d’un portefeuille client (Export Direct et Filiales) sur les zones EMEA, Russie, Amérique Latine, AsieÊtre l’interlocuteur opérationnel entre les clients et les différents acteurs internesGérer et contrôler tout le processus de commandes : Etablissement de devis, prise de commande, suivi de livraison, facturation, suivi de paiement (BAAN)Traitement et étude de litiges, création d'avoirs

Clamart, Île-De-France, France

Logistics management of inter-companies located outside the European Union and direct export clients on Mondelēz International product categories: chocolate, gum & candyPlanning and organization of goods removal and transport in relation with primary deposits of factories, warehouses and international transport parties (freight forwarders, shipping companies, road and air carriers)Follow command modifications by managing shortages in collaboration with the commercial partResponsible of issuing export documents and of billing operationsAnalysis of logistical disputes in collaboration with loading sites and carriersControl and follow-up invoices related to logistics costsResponsible of the integration project to the exports area of the dispute tracking and analysis tool (Click & Track)Participation in the achievement of the business objectives and contribution to the achievement of the service rate

Santiago De Cali, Colombia

Responsible for exports of goods and promotional material to different distributors around the world (United Kingdom, Spain, Uruguay, Macedonia, Qatar, Madagascar, Kenya, etc.)Center of coordination between different areas of the company (production factories, financial, and legal areas) and direct contact with the distributors/clients.Follow-up of the entire operation between the reception of the client's order and the arrival at his warehouseContribution to the commercial activities and prospecting of new distributors (sampling).Complete responsibility of occasional exports to supply the stands in different international fairs, organizing the needed products or prototypes respecting very short deadlines and coordinating with external logistics services (SIAL Paris, Gulfood Dubai, Anuga and ISM Cologne)

Santiago De Cali, Colombie

Monitoring the accuracy of bills-of-lading, airway bills and freight costsProviding price quotes and estimating freight costsWorking directly with Custom Brokers on custom documentation and communicating with shipping companiesCompleting commercial invoices and answering any shipping or billing discrepanciesTracking shipments, communicating with customer

Paris Area, France

(FRANCE PRESTIGE, MAHOLA, TENDANCE AGENCY, PIERRE CARDIN, ZOOM L'AGENCE, PROFIL)General hosting and information service for customers in international fairs, exhibitions, showrooms and sporting events (SIAL Paris 2012, Foire de Paris, Salon Planète PME, Salon de l’Industrie Paris 2012)Brand Ambassador for Volkswagen at the Paris Motor ShowCustomer flow management at the Philippe Chatrier Stadium (Roland Garros)Customer service at different VIP events (The Friends of the Museum of Modern Art Dinner in Paris)

Paris Area, France

Prospecting for potential new clients by networking and cold calling Building customer relationships and identifying business opportunitiesSetting up meetings between client decision makers and the company's development directorWorking with technical staff and other internal colleagues to develop marketing materialAssist the General Manager based in the headquarters to run different marketing projects for the brands Mod’s Hair and Hair City.

Licence, Economie Gestion, Spécialité Gestion

L1, Economie Gestion

Baccalauréat S, Physique Chimie