Aliona Dolynna

Aliona Dolynna Email and Phone Number

Senior Learning and Development Manager @ Liège, WAL, BE
Liège, WAL, BE
Aliona Dolynna's Location
Liège, Walloon Region, Belgium, Belgium
About Aliona Dolynna

Seeking a full-time remote position. It will be a good match if you need a specialist who can work independently and set up end-to-end workflows to get a high-quality result.My key priorities include tackling complex tasks, ensuring client satisfaction, and maintaining the highest quality of the documentation or learning products I create.Technical writer Skilled in structuring, updating, and managing knowledge repositories within organizations, leading projects from inception to measurable outcomes.Experienced in creating comprehensive manuals, user guides, video tutorials, and technical documentation that clearly describe the functionality and capabilities of software and systems.Over twelve years of experience working with texts, including five years as a technical writer in the IT sector.Facilitator | L&D SpecialistExperienced in facilitating discussions and guiding collaborative group problem-solving processes to develop viable business and team solutions.Fifteen years of experience in working with teams and groups across various industries.Key competencies: Coaching and mentoring | Creating and implementing training programs for developing soft and management skills | Change management.Languages: Ukrainian - native, text and editing skills, English - C 1, French - B 2.Opened to suggestions. Contacts:dolinnaya@mbr.biz.ua+38 (067) 902 69 23 (telegram)+32 (499) 26-34-83 (calls)

Aliona Dolynna's Current Company Details
NDA

Nda

Senior Learning and Development Manager
Liège, WAL, BE
Aliona Dolynna Work Experience Details
  • Nda
    Senior Learning And Development Manager
    Nda
    Liège, Wal, Be
  • Advancedhosting
    Senior Technical Writer, Product Owner Of Internal Knowledge Base
    Advancedhosting Jun 2022 - Present
    Responsibilities:- Auditing and organizing internal documentation and in-depth assessment of the needs of various company departments.- Managing the development of a new knowledge base from scratch in collaboration with project managers and technical specialists.- Creating a transparent and user-friendly system for developing, storing, and updating internal documentation.- Managing the step-by-step migration of internal information from outdated systems, consolidating all necessary documentation into a single cohesive platform.Key Results:- Designed and implemented a comprehensive roadmap for developing essential documentation.- Established a transparent collaboration process between internal teams and the technical writer, with service quality consistently rated 9-10/10 by internal stakeholders.- Streamlined documentation search and reduced confusion within the system.- Successfully launched a unified, user-friendly knowledge base.- Was promoted to senior technical writer and product owner of the knowledge base within six months of joining the company.
  • Rozetka - It Product Development Department
    Technical Writer
    Rozetka - It Product Development Department Oct 2020 - Apr 2022
    Kyiv, Kyiv City, Ukraine
    Responsibilities:- Creating detailed user guides and manuals for internal computer systems.- Managing the entire lifecycle of technical documentation, from requirements gathering to publication, and ensuring client feedback was incorporated into final deliverables.- Adhering to industry standards for technical documentation and ensuring clarity, precision, and usability.Notable projects:- Administrative control panel for internal users.- Personal online account interface for Marketplace users.- Enterprise database visualization tools.
  • Co-Founder In The Constructive Conflict School
    Facilitator, Learning & Development Specialist
    Co-Founder In The Constructive Conflict School Nov 2009 - Feb 2022
    Ukraine
    - More than 50 projects have been implemented. - Development and implementation of customized training programs.- Building training systems in which managers mentor and coach their employees.- Setting up a coaching support system for managers and mentoring support for teams.- Increasing the productivity of business processes by improving employees' communication and management skills.Areas of activity of my clients:Advertising agencies; Production and sales; FMCG; Furniture showrooms; Hotel business; Construction; Sports and health; Hypermarket of building materials; HR; Research, customer experience management; and E-commerce.
  • Evo.Company
    Head Of Change Management Office
    Evo.Company Dec 2015 - Apr 2017
    Kyiv City, Ukraine
    - Operational management of the Learning & Development department.- Building a systematic training process for the Commercial department.- Facilitating and conducting training.- Implementation of Hard Skills development programs.- Coaching support for team leaders.Key results:- Optimized the e-commerce training process: developed and implemented a program that reduced training time while maintaining high quality. - Reduced the percentage of invoice rejections: designed a program of targeted sales skills development that reduced the percentage of rejections from 37% to 14% in three months.- Increased L&D expertise of managers: a long-term program that allowed managers to train their teams effectively.
  • Evo.Company
    Learning And Development Specialist
    Evo.Company Jul 2015 - Dec 2015
    Киев, Украина
    - Analyzing training needs.- Creation of training programs.- Training in soft skills development.- Facilitating discussions.Key results:- Improved cross-team communication.- Reduced time for adaptation of new employees.
  • May Company Ukraine
    Learning And Development Specialist
    May Company Ukraine Dec 2009 - Sep 2010
    Kyiv, Kyiv City, Ukraine
    Building and implementing a complete cycle learning system that maintains itself (for the trade team in the Eastern region).
  • Agrocosm Llc
    Learning And Development Specialist
    Agrocosm Llc Apr 2008 - Nov 2009
    South-East Of Ukraine (11 Regions)
    Transforming the staff training system to make it viable in constant change.
  • Tm
    Learning And Development Specialist
    Tm "Eurocredit" (Cjsc "Dogmat Ukraine") Apr 2007 - Apr 2008
    Kyiv, Kyiv City, Ukraine
    Building internal learning systems from the ground up.

Aliona Dolynna Education Details

  • Donetsk State Institute Of Artificial Intelligence
    Donetsk State Institute Of Artificial Intelligence

Frequently Asked Questions about Aliona Dolynna

What company does Aliona Dolynna work for?

Aliona Dolynna works for Nda

What is Aliona Dolynna's role at the current company?

Aliona Dolynna's current role is Senior Learning and Development Manager.

What schools did Aliona Dolynna attend?

Aliona Dolynna attended Donetsk State Institute Of Artificial Intelligence.

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