300 Rooms 45 Table Games 10 Poker Tables and 1300 Slots

Reviewing procedures and making recommendations to improve efficiency and productivity of games and gaming area.Maintaining communication with departmental (games, security, maintenance, surveillance etc.) and shift managers to ensure quality, and efficiency of operations.Ensuring the highest attainable level of customer service; staffing, scheduling, and supervising personnel.Increasing productivity through improved morale, teamwork, and motivation.Monitoring games and maintaining gaming regulations.

Draw on extensive gaming experience to make decisions that affect customer service, employee morale, and efficiency of communication between dealers, floor persons and management.The dealers at the Fitz property where targeted for 3 years by the UAW and we held 3 union votes 2 of which i was VP, all voted the union down due to the relationships we built with my team of Dealers and Supervisors. Continually reviewing all aspects of gaming department to identify slow revenue areas, evaluate cause, and develop changes to improve. Ensuring outstanding levels of customer service and continually working towards stellar image of property. Coordinating BJ Tournaments, Craps Tournaments as well as High Limit parties. Always working to insure the highest quality of security and compliance with internal and external policies and procedures.

Hired to streamline and manage casino operations for this property which included 1000 room hotel, 5food outlets, 1800 slots, 900+ employees and 72 table games.

Reviewing procedures and making recommendations to improve efficiency and productivity of games and gaming area.Maintaining communication with departmental (games, security, maintenance, surveillance etc.) and shift managers to ensure quality, and efficiency of operations.Ensuring the highest attainable level of customer service; staffing, scheduling, and supervising personnel.Increasing productivity through improved morale, teamwork, and motivation.Monitoring games and maintaining gaming regulations.

Reviewing procedures and making recommendations to improve efficiency and productivity of games and gaming area.Maintaining communication with departmental (games, security, maintenance, surveillance etc.) and shift managers to ensure quality, and efficiency of operations.Ensuring the highest attainable level of customer service; staffing, scheduling, and supervising personnel.Increasing productivity through improved morale, teamwork, and motivation.Monitoring games and maintaining gaming regulations.

Reviewing procedures and making recommendations to improve efficiency and productivity of games and gaming area.Maintaining communication with departmental (games, security, maintenance, surveillance etc.) and shift managers to ensure quality, and efficiency of operations.Ensuring the highest attainable level of customer service; staffing, scheduling, and supervising personnel.Increasing productivity through improved morale, teamwork, and motivation.Monitoring games and maintaining gaming regulations.

Reviewing procedures and making recommendations to improve efficiency and productivity of games and gaming area.Maintaining communication with departmental (games, security, maintenance, surveillance etc.) and shift managers to ensure quality, and efficiency of operations.Ensuring the highest attainable level of customer service; staffing, scheduling, and supervising personnel.Increasing productivity through improved morale, teamwork, and motivation.Monitoring games and maintaining gaming regulations.

Reviewing procedures and making recommendations to improve efficiency and productivity of games and gaming area.Maintaining communication with departmental (games, security, maintenance, surveillance etc.) and shift managers to ensure quality, and efficiency of operations.Ensuring the highest attainable level of customer service; staffing, scheduling, and supervising personnel.Increasing productivity through improved morale, teamwork, and motivation.Monitoring games and maintaining gaming regulations.