•Arranged a thorough check of students who attended the Welcome Orientation based on the Zoom time stamp and sent out an follow-up email to those who could not attend.•Organized a list of CUNY Colleges that have ASAP stakeholders and selected majors and clubs that have relevance to Marketing & Communications.•Inserted students' CUNY emails individually by copying from the Excel spreadsheet to add the students to Microsoft Classroom.•Approving employer's agency postings on InPlace and conducting emails and phone outreach.

•Assisted in developing training materials and guides followed by answering emailed questions from the staff, students, and employers on how to use the software.•Contacted students through a hybrid modality on Google Voice and the in-person work phone.•Performing data entries and creating data trackers on Excel/ Google Sheets.

•Assisted students to navigate the college environment, and resources, and guide them as they transition to college life.•Helped create class activities for engagement with the professors to make sure the students are in an active environment.

•Assisted with Excel projects regarding students' data. •Greeted people with hospitality and welcomed them at the front desk to sign in for data records. •Provide assistance with the John Jay Career Online account and provide professional etiquette to all students that enter the office in person or call with questions on the phone.

•Facilitating a Writing Circle on Zoom that relates to how people deal with conflict in their everyday living and come up with prompts once a week.•Collaborated with the team to write question prompts, often relating to the 5 conflict styles, ahead of sessions.•Publicized weekly writing circle to new and existing clients via email.•Designed resources for alternative dispute resolutions (ADR) to aid clients in settling conflicts.

•Collaborated on the creation of multiple scripts for the development of a Virtual Play, providing feedback for the children (12-16) on Zoom, helping organize schedules, and observing performances of rehearsal for the play.•Assisted in making a Whatsapp group chat for better communication for productivity.

•Utilized and leveraged Microsoft Excel abilities entering student data into spreadsheets, and organizing student files for their work-study pertaining to students’ personal information.•Checked students’ edibility of financial aid status for work-study grants on CunyFirst.

•Destapled files of current patients during that time that would visit OB/GYN and scan any file that was damaged to restore it to be as legible as possible.•Scanning images and shredding some of the original documents for it scanned for the patient's file to maintain confidentiality.•Demonstrated teamwork with my co-worker by finishing the files that needed to be scanned every week to update her list for EMR.•Team management with my co-worker by helping organize and prepare files of former medical patients to be shipped to the warehouse in Syosset.