The Partner Evangelist role provides leadership around all aspects of how the Sprinklr social & messaging platform works with partner technologies and go-to-market efforts. From establishing the ISV program to improve the stickiness of the Sprinklr platform in customer ecosystems, through providing expert-level presentations to partners, customers and for events, this role touches every phase of the partner and partner-associated customer journey.Some key areas of focus of the role include: - Partner validation and selection - Development of joint go-to-market materials in concert with Partner Marketing - Enablement of internal and partner pre-sales teams as to partnership business and technical value - Development and delivery of partner-specific enablement materials - Partner education in social media and customer experience best practices - Participation in joint sales efforts - Creation and delivery of marketing content for partner events and trade shows - Development and implementation of ISV program - Deployment of integrated demonstration environments for use by internal and partner sales teams - Quarterly business reviews of partner sales efforts - Direct management of all technical initiatives identified by Alliances team - Support of multi-disciplinary partners including, ISV, Strategic Technology, and Systems Integrators - Working closely with Solutions Architects and Solutions Consultants at all levels - Identifying technical use cases and markets for new integrations - Working with learning/enablement team to develop training materialsThe Partner Evangelist role is broad in scope, but laser focused on growing and monetizing the relationships with our identified partner community while ensuring that Sprinklr's value as an industry-leading platform is realized and amplified through the relationship.

Merging 6 companies worth of technology into a single customer engagement platform allows Mapp Digital to provide the premier platform for marketers to engage their customers across their digital channels as well as across their web properties and adtech ecosystem.My role at the organization is to provide platform expertise to all of the teams across the Americas. From managing and mentoring pre-sales efforts, helping Account Managers to understand the platform and how it solves customer issues, or helping product management understand customer needs, the role touches all aspects of the organization.

Teradata technology represents a fundamental change in the digital marketing landscape by providing direct data warehouse access to integrated software platforms driving enterprise campaign management, digital messaging, enterprise content management and real-time digital offers. In order to empower Teradata customers with our industry leading technologies and services, this role encompasses product positioning, both in sales motions and industry events as well as all aspects of technical interaction between the field sales organization and product marketing and development.I manage our pre-sales organization to enable members to tell compelling stories illustrating the capabilities of our technology and allowing them to have the deep product knowledge to field questions from their audiences. As a product and platform evangelist, I work with product marketing to engage with our audiences at events, shows and networking opportunities, while constantly bringing feedback form the field as to how our messaging is resonating.In this role I also head the "Center of Excellence"​ around our digital marketing platform. This "COE"​ is brought to bear in the largest and most complex deals in order to ensure both the customer and Teradata put their best foot forward and are working from the same page.This role is heavily involved in not only product technologies and go-to-market strategy, but also in staffing across the organization (providing interviewing and feedback on a variety of roles), mentoring of individuals and teams as well as field enablement and training across the organization.This role represents the culmination of 4 years of increasing responsibility and scope of my role at Teratada.

Provides pre-sales support (solutions consulting) and ongoing technical sales enablement to ExactTarget's Channel Partner community. -- Works with partners and customers to align ExactTarget's platform technology capabilities with defined business and technical driving requirements. -- Educates partners as to new product and platform capabilities.

Provided all aspects of technical account management for customer business and technical resources in support of a digital messaging platform supporting very large, highly regulated customers. – Authored product strategy and marketing documentation in support of corporate strategy initiatives. – Worked with executive management to identify and evaluate strategic product goals. – Provided customer technology and market analysis briefings relating to ColdSpark products and innovation within the marketplace. – Performed specialized ColdSpark product briefings and demonstrations to large, disparate audiences within Fortune 500 organizations. – Utilized competitive analysis and market research to identify key areas of focus to corporate strategy team. Developed standardized and simplified demonstration environment for cross-functional utilization.

Leveraged technical acumen and design experience to assess customer business and technical requirements and specify secure, redundant infrastructures to deliver large volumes of outbound digital messaging. – Guided customer technical staff in proper security infrastructure configuration to protect and allow optimal operation of StrongMail products. – Performed business and technical analysis through customer interviews and topology assessment to validate communications streams in various environments – Performed competitive analysis and industry strategic analysis in support of the entire StrongMail worldwide sales force. – Mentored and developed training programs for newly hired Solutions Engineers as tasked my Solutions Engineering Director and Executive Management.

Lead Technical representative for newly established regional sales team. - Provided technical demonstrations of large-scale log management and reporting solution to varied business and technical audiences from very large commercial organizations. - Worked with both internal and external resources to understand impact of compliance and security mandates for various industries as it applies to log retention and reporting. – Leveraged knowledge of router/switch, Security device and email logging to position the unique multi-line log reporting capabilities of the SenSage solution. – Worked with Sendmail, Inc. and Symantec, Inc., both OEM partners, to implement SenSage solutions as a component of their sales process. As System Engineer for a 13 state region provides direct customer facing pre-sales support as well as implemented proof-of-concept systems in large customer environments. As a component of the pre-sales engagement, provided consultative design and system sizing/scalability information to meet or exceed very large data volumes.

Primary Technical contact for all technical issues surrounding the sale of the Mirapoint product line within central region - Authored RFP responses for large email infrastructures including infrastructure design to support large volume message routing – Implemented Mirapoint appliances in test and production environments - Performed on-demand troubleshooting of Mirapoint network interfaces and network communications as well as assisted with network analysis at customer locations to troubleshoot, identify and solve mail routing, network communications and security issues relating to various network services – Worked with channel partners to increase mindshare within partner organizations - Trained partner resources in the proper presentation and demonstration of Mirapoint solutions

Lead contact for reseller technical issues surrounding the sale, implementation and demonstration of the IronPort product line. – Participated in customer facing presentations and installations in order to coach partner engineering and sales staff in the proper positioning and implementation of IronPort solutions. – Assisted customers with limited network/security experience with reconfiguration of firewalls/routers/switches as required to facilitate product implementation. - Provided reseller technical training toward attainment of IronPort technical certification and held the Certified IronPort Instructor and Certified IronPort Engineer certifications – Worked with regional Channel Account Manager to build the North Central Territory into the strongest territory from a channel perspective with well over 100% growth in revenue.

Provides technical sales support to enterprise and government customers in the area of SMTP infrastructure design and implementation – As liaison between Sales and Professional services, developed and distributed technical Statements of Work – Acted as primary technical evangelist for the Midwest and Southeastern regions – Assisted customers with implementation of trial, pilot and production software – Assisted customers with network related troubleshooting and packet analysis as required - Educated customers in the areas of SMTP infrastructure design, system sizing, deployment and email security. – Provided customer roadmap to leverage Sendmail products to attain the business requirements customers face today as well as future requirements.

Managed systems engineering supporting sales operations throughout North and South America – Assisted marketing and product management in development of product modifications in order to increase market presence – Performed packet–level network analysis to prove data-flow reduction upon implementation of products - Trained customers and internal resources on product capabilities and implementation strategies – Managed U.S. network systems and Internet communications infrastructure.

Provided data integration services to Lucent Technologies customers in three state region as the primary partner serving the SMB market for the regional Lucent sales force. Company acquired in December 1999.