Provided crisis intervention and support to victims of domestic violence. Services included individual counseling and advocacy for clients through legal, medical, housing, and social services systems. Tracked all services for reporting to funding sources. Conducted case management daily. Additional responsibilities: Examined incident reports at three area police departments, tracking all instances of domestic violence and reporting data to the Department of Criminal Justice Services. Contacted victims in police reports to follow up. Regular inspection and maintenance of safe house to meet funding source regulations. Conducted meetings with safe house residents. Provided transportation to clients and their children. Answered the crisis hotline in the office and on-call. Provided domestic violence education to local agencies, colleges, and high schools. * Initiated and organized 2015 Peace in the Park, an awareness/fundraising event * Established a new electronic method for program case files, used office-wide * Authored a grant for a series of young women’s empowerment classes * Maintained an additional contracted position as a Domestic Violence Liaison through the Herkimer County Department of Social Services

Direct care within a residential facility of youth who experience substance abuse issues, low cognitive functioning, and/or difficult family situations. Lead daily activities with therapeutic value. Maintained an environment of safety, respect, and positive behavior among youth. Upheld daily progress reports and tracked individual participation. Structured activities according to the changing needs of youth.- Initiated and facilitated a number of various clubs that youth regularly attended- Organized and lead weekly trips with youth including volunteering, recreation, and adventure- Began a youth-written monthly publication showcasing the organization and youth interest- Independently planned upcoming events and arranged corresponding schedules

Directing of all "Family Night" events, purchasing all needed supplies, instructing groups of children and parents, organizing holiday occasions, attainment of donations from businesses.- Greatly increased the number of families who regularly participate- Assist up to 50 children a night with projects and activities- Arrange upcoming events months in advance- Facilitate artistic accomplishment through enjoyable projects- Built outstanding rapport between the company and the community

Management of personal cash accounts for residents in a large healthcare facility, filing work orders, payroll distribution, conducting emergency drills, monitoring of visitor sign-in, preparation of brochures and schedules, switchboard operation, and management of incoming and outgoing mail.- Communicated directly with residents and assisted their needs- Addressed any concerns from residents' family members- Effectively maintained internal data- Managed relations with the community and attended to public inquiries