Adreanna Klepec Email & Phone Number

Dublin, Oh, Us

Gahanna, Ohio, United States

Powell, Ohio, United States

•Process EFT payments, collections, charge and receipt reversals, security deposits, and individual charges•Advise and assist 5 departments on their monthly declining budgets to track expenses, payroll, and revenue•Achieve and maintain accounts receivable aging summary of 100% collection on resident charges•Compile documents for monthly reporting of general ledger review, reclasses, intercompany costs, gross potential rent, utilities, receivables, payables, collections, and monthly billing variances•Generate monthly budget variance report to understand any differences in budget and to more accurately forecast expenses and revenue in future months•Manage resident census through move ins, outs, lease renewals, and lease addendums•Implement innovative policies, procedures, software, and organization methods through company acquisition•Uphold and promote resident-centered services, Covid-19 safety measures, and an employee fist atmosphere•Approve and evaluate company payroll and report for 6 salary and 20 hourly employees•Channel vendor documents for requests, W-9s, liability insurance, renewals, invoices, ledgers, and payments•Verify appropriate safety measures for property damage, automobile insurance, liability insurance, workplace injuries, weather emergencies, and resident reporting•Coordinator of reception staffing, scheduling, policy and procedures, and standards•Create a comprehensive receptionist guide to assist in training 3 new hires and 8 temporary agency staff •Perform monthly team and employee evaluations for receptionist staff and any necessary corrective actions•Scribe and report on daily morning meeting and weekly safety, financial, and residents’ at-risk meetings•Introduce all new employees to the organization’s handbook, benefits, attendance, and timekeeping practices

Powell, Ohio, United States

•Fielded incoming calls and emails from residents and visitors to various departments and managers•Scheduled wellness meetings with residents, their families, and the community’s care team•Tracked resident roster, emergency contacts, family and guest meal request, and work orders •Preserved managers’ ability to utilize administrative technology such as postage, phones, printer, and fax•Prepared welcome packets for new residents including keys, emergency pendent, menus, and contacts•Established a new resident beauty shop gift card policy with the in-house third-party beautician•Supported wellness department with staffing by calling current employees and staffing agencies•Communicated projects, changes in policies, and messages to 3 part time receptionists •Transmitted resident concerns or needs to wellness team’s nurses and caregivers •Cultivated a high degree of customer service for residents, their families, tours, and vendors•Assisted other departments in creating flyers, activity sheets, employee instructions or messages•Audited and upkept imperative financial and state documents for licensed community files with 30 employees and 100 residents•Upheld rapidly changing corporate and state Covid-19 practices and equipment for employees and residents•Maintained a welcoming and organized front desk, resident lounge, and library for enjoyment and tours

United States

•Fostered geography grasp in 20 students through review material, raising average scores by 1/2 a letter grade •Instructed 10 first-year students in psychology theories through applied assignments and statistical software•Created weekly lesson plans with 5 interactive activities relating to course content for extended learning•Generated review materials and worksheets for each lesson plan so students could review work and activity•Engaged a higher number of students on exam week by hosting review games and practice tests with 4 additional Supplemental Instructors’ classes•Scheduled one-on-one meetings with students who needed additional assistance to pinpoint setbacks and work together to see what could be done to overcome or workaround to succeed•Ensured efficiency in administration duties, such as attendance, and grading of quizzes and discussion posts•Shared concerns, ideas, activities, and best practices with other Supplemental Instructors in a weekly meeting

Delaware, Ohio

•Maintained client accounts by manually migrating paper forms and records into ATX accounting software •Reviewed financial tax procedures through observing company budgets, client accounts, and business inter-and intra-communications•Prepared documents for computer entry by receiving from client, compiling, and sorting documents or questions, and information to establish entry priorities•Assembled completed tax documents to be returned to clients and filed office records for prolonged storage•Recorded receipts by allocating amount, location, and reason for purchase for bookkeeping purposes •Documented data entry procedures for continued learning and future reference in Word and Excel

United States

Utilized organization through precise and appealing shelving, sorting, and refinement of genres for eased useImpacted community-oriented services through enthusiastic customer engagement and event set-upOperated Shipping & Receiving department by processing 100 daily shipments to and from local librariesTrained 2 novice pages in library duties and customer relation skills to create a team-based environment

Delaware, Ohio

• Handled incoming and outbound calls for a variety of sale and return services for customers • Updated inventory systems and controls to sustain stock levels, and yearly inventory count for accuracy • Provided professional and courteous customer service to increase revenue in home goods and paint service

Delaware, Ohio

• Managed 3 employees per shift to serve guests accurate, quality, and timely service to increase revenue • Conducted opening and closing procedures for accordance with health regulations and store preparation • Recorded inventory of perishables weekly to manage reserved stock levels and the store’s quality of goods